Front of House Team Member

Heritage Pubs; Frodsham; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading pub operator in Frodsham is seeking a Front of House Team Member. You will prepare and serve food and drinks, contribute to a clean environment, and provide excellent customer service. Ideal candidates will enjoy teamwork and have a passion for enhancing guest experiences. The pub offers various perks including discounts, a rewards app, and flexible working hours.

Benefits

25% off food and drink for you and friends

Online benefits portal

VIP entry to venues

Hotel discounts

Flexible working hours

Corporate discounts at gyms

Discounted dental insurance

Early access to wages

Qualifications

• Ability to connect and work as part of a team.
• Enthusiasm for serving food and drinks.
• Contribution to a clean and safe environment.

Responsibilities

• Prepare and serve food and drinks.
• Offer friendly recommendations to guests.
• Maintain cleanliness and safety in the work area.

Skills

Teamwork

Customer service

Communication

Job description

Overview

Location - Queens Head

Front of House Team Member

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

At Queens Head, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you

• Help prepare and serve our delicious food and drinks at Queens Head.
• Offer friendly recommendations to enhance the guest experience.
• Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us

We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. The Queens Head is a Grade-II listed pub and the oldest coaching inn in Frodsham. But this serving of history isn't all The Queen's Head has to offer. Our food menu is brimming with traditional British dishes crafted with a premium twist, from indulgent Sunday roasts to decadent desserts and everything in between. Our wide range of drinks, including great local ales, wines, spirits and crafted cocktails, are perfect for sitting back with, whether it's while our guests catch up with live sports, warm up by our roaring fires or relax with their four-legged friend after a walk around the area.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Queens Head directly.