Service Manager Industrial Refrigeration

Thebusinessyear; United Kingdom; Hybrid; GBP 50,000 - GBP 75,000; Full time

Job summary

A multinational technology company in the UK is seeking an experienced Service Manager for their Industrial Refrigeration team. The ideal candidate will have over 5 years in a managerial role, with strong leadership skills and technical expertise in Industrial Refrigeration. You will oversee daily operations, coach technicians, and develop strong customer relationships while ensuring operational efficiency. This hybrid role offers competitive salary, bonus opportunities, and comprehensive benefits including health cover and ongoing training.

Benefits

Competitive salary and MIP bonus

Company Car

25 days annual leave and bank holidays

Health cover

Ongoing training and career development

Employee discounts

Cycle 2 work scheme

Qualifications

• 5+ years in a leadership or managerial role in Industrial Refrigeration.
• Proven ability to manage budgets and drive operational efficiency.
• Familiarity with health and safety regulations.

Responsibilities

• Oversee daily operations of the IREF service business.
• Coach and mentor service technicians.
• Develop relationships and lead account planning.

Skills

Leadership

Communication

Collaboration

Planning

Organizational skills

Technical expertise in Industrial Refrigeration

Education

Degree in Mechanical Engineering or related field

Job description

Service Manager Industrial RefrigerationJohnson ControlsUKWhat you will do With a strong commitment to innovation and customer satisfaction, Johnson Controls are seeking a dynamic and experienced Service Manager to join our IREF team. The IREF Service Manager position is part of our Building Technologies & Solutions business at Johnson Controls. You will be responsible for the daily operations of our successful IREF service business. Part of the role is also to coach and mentor IREF technicians who handle service work for our customers in the local areas. Ideal candidate will have entrepreneurial drive, a consistent track record of success running the operation of an IREF service business, managing technicians, and P&L management in an Industrial Refrigeration environment. We're looking for a hands-on and strategic partner to grow the business and collaborate with our teams and customers. Leveraging your technical expertise, leadership skills, and customer-centric approach, you will lead a team of skilled technicians to deliver exceptional service. How you will do it As our Service Manager you will be empowered to make decisions and effectively manage key accounts whilst dealing with an element of ambiguity. You will need be leading multiple priorities simultaneously, leaning on your excellent planning, organisation and sales skills. A key part of the role is to map the customer network, understand the full organisation and define a tailored account plan. You will lead and develop relationships; lead a proactive plan to ensure our customers understand the true value of our integrated solutions provided. As the Service Manager you are responsible for maintaining a close working relationship with the Service Team Leaders and General Manager to review, improve and successfully achieve objectives. This is a hybrid role split between office work and customer visits, as per business requirements. What we look for Ability to energise and align others to deliver Excellent leadership, communication, and interpersonal skills Ability to manage, influence and collaborate with both internal & external stakeholders at all levels Proven experience in industrial refrigeration, with a minimum of 5 years in a leadership or managerial role. Technical background and knowledge of Industrial Refrigeration Systems in both industrial and commercial environments. Field experience - coaching and managing the maintenance team in order to deliver site services Excellency in verbal and written communication skills, with the ability to communicate technical information to a non-technical audience Relevant degree in Mechanical Engineering or a related field. Familiarity with health and safety regulations and a commitment to maintaining a safe working environment. Proven ability to manage budgets and drive operational efficiency. What we offer Competitive salary and MIP bonus Company Car 25 days of Annual Leave & Bank Holidays on top (Holiday Purchase scheme also available) Ongoing training and career development within a business that really does offer opportunity locally, nationally and globally. Comprehensive benefits package including Health cover, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products. Career development through various career ladders programs Dedication to safety through our Zero Harm policy Access to business resource groups Join our winning team and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! LI-DC1 LI-Hybrid