London Cafe Operations Lead for Events & Service

Vacherin Ltd; Greater London; On-site; GBP 36,000; Full time

Job summary

A leading hospitality company is seeking an Assistant Manager to support the opening of a new cafe in London. Key responsibilities include managing the team, ensuring health and safety compliance, and delivering exceptional customer service. The ideal candidate will have experience in hospitality management and a passion for food and service. This role offers a salary of £36,000 per annum and requires flexibility, working 40 hours per week, Monday to Friday.

Benefits

Personal Development and Training opportunities

Access to Healthcare Support App

Eye care

Wellbeing strategy

Family friendly support

Regular social events

Professional subscriptions and awards

Long service awards

High street discount vouchers

Qualifications

• Proven experience in hospitality management.
• Strong understanding of customer satisfaction and service standards.
• Ability to manage a team and ensure compliance with health and safety regulations.

Responsibilities

• Look after all aspects of the newly opening cafe.
• Manage the team along with the manager for health & safety and food safety.
• Work with the Events team and kitchen team on bookings and client meetings.
• Engage customers and ensure high service standards.
• Oversee food & drink quality and service.
• Deputize in absence of the General Manager.
• Recruit, develop, and train a motivated team.
• Manage budgets, prepare reports, and forecast financial performance.

Skills

Customer engagement

Team management

Health & Safety compliance

Food safety knowledge

Budget control

Training and development

Job description

A leading hospitality company is seeking an Assistant Manager to support the opening of a new cafe in London. Key responsibilities include managing the team, ensuring health and safety compliance, and delivering exceptional customer service. The ideal candidate will have experience in hospitality management and a passion for food and service. This role offers a salary of £36,000 per annum and requires flexibility, working 40 hours per week, Monday to Friday.