Parts Manager - Lead Automotive Parts Team & Growth

Cooks Motor Group; Norwich; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

An automotive retail group seeks a Parts Manager in Norwich to lead and optimize the parts department. You will ensure effective team communication and resource management while striving for exceptional customer service. The position demands a background in the automotive industry, strong organizational skills, and a leadership style that inspires and motivates. Join this dynamic team and contribute to a growing network that prioritizes excellence in customer experience.

Benefits

33 days of annual leave

Exclusive retail discounts

Discounts on new and used cars

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

24/7 access to healthcare professionals

Paid volunteer day

Company share purchase plan

Financial rewards for referrals

Training and development opportunities

Life assurance

Qualifications

• Experience within the automotive industry is essential.
• Excellent organisation skills, with experience in high-level reporting.
• Experience working in an agile environment, responding quickly to changing business needs.
• An open and approachable leadership style, with experience in leading, motivating, and coaching managers.

Responsibilities

• Effectively communicate and motivate bodyshop aftersales teams.
• Proactively lead a team and ensure they operate effectively.
• Focus resources to drive the business forward.
• Develop strategic decisions for the parts organization.
• Review country KPIs and address negative trends.
• Carry out performance and development reviews with managers.
• Assess parts improvements continuously.

Skills

Experience within the automotive industry

Excellent organisation skills

Experience in high-level reporting

Agile environment experience

Open and approachable leadership style

Motivating and coaching managers

Job description

An automotive retail group seeks a Parts Manager in Norwich to lead and optimize the parts department. You will ensure effective team communication and resource management while striving for exceptional customer service. The position demands a background in the automotive industry, strong organizational skills, and a leadership style that inspires and motivates. Join this dynamic team and contribute to a growing network that prioritizes excellence in customer experience.