Venues and Events Officer

University of Newcastle; Newcastle upon Tyne; On-site; GBP 40,000 - GBP 60,000; Full time

Job description

• Be part of a nimble, supportive team focused on collaboration and innovation.
• See your organisational skills unfold behind the scenes of hundreds of events each year.
• Work in a fast-paced role where no day is the same

Are you a master of capacity planning, seating configurations and turnaround strategies between bookings. A champion of verbal engagement with stakeholders, who can handle complex logistics, last‑minute changes, and conflict resolution calmly and professionally. This is an administrative role responsible for processing event logistics through work order systems to facilitate IFS to deliver services for internal and external Event Organisers. You’ll be involved behind the scenes of every event that happens on campus. Your days will be dynamic, fast paced and unexpected. You’ll need to stay two steps ahead to be a smooth operator!!

Join our nimble and dedicated venue management team, who schedule venue bookings and work with event organisers to ensure the smooth operation of university venues and services to suit the incoming event. The Venue Management team processes almost 2000 space bookings each year across 15 venues on three campuses. From a booking for a small meeting room through to hosting Graduation in our complex venues. The team is responsible for our venues being ready for these events.

About the Role

As a Venues and Events Officer, you will play a vital role in scheduling space bookings and handling the logistics that ensure a venue is an excellent host for an event. You’ll work closely with event organizers to interpret their needs, fit their event into our multi-purpose venues and coordinate a range of university services to support their event. Your days will be varied and fast-paced, combining predominantly administrative duties, stakeholder communication, and some onsite support to the event organiser.

Flexibility is key—there will be times when you’ll work outside of standard hours as venue supervisor, with time off in lieu provided.

This continuing position is full time at a HEW5 Higher Education Level located at Callaghan Campus.

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision and our values of excellence, equity, engagement and sustainability, the University of Newcastle’s Looking Ahead Strategic Plan 2020-2025 outlines the University’s commitment to delivering an exceptional student experience and serving our communities.

For more information click here – Our Uni.

About the Unit

NUServices is a wholly owned entity of the University of Newcastle. The entity manages the commercial services across campuses. NUServices is responsible for the delivery of on campus food and beverage operations, venue hire, retail leasing and University merchandise; all of which are to support the strategic objectives of the University and meet the needs of students, staff and the University community.

What we offer

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.

These include:

The remuneration for this position is from $80,972 to $93,929 + 17% superannuation and is commensurate with skills and experience.

• 35 hour week
• 17% super and salary packaging
• Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme
• Discounts in private health insurance, gym memberships, software, travel and more
• Wellbeing programs

Your next steps

Please visit here for a guide on how to apply for a role.

If viewing this on a job board other than the University's please click ‘Apply’ to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy before commencing your application.

Your application must include:

• Your resume
• A cover letter outlining your motivation to apply for this opportunity
• A statement addressing the Essential Criteria listed in the job description demonstrating your qualifications and experience with examples.

To ensure that your application receives full consideration, it's important to structure and address the selection criteria outlined in the application process. This helps us better understand your experience and suitability for the role. We appreciate your attention to this matter and look forward to reviewing your application.

Please upload your Cover Letter and response to the requested Criteria as one PDF document.

Your Cover Letter and Response to the Essential Criteria should not exceed 4 pages (approximately 2,000 words).

Applications for this position will only be accepted from those with Australian residency or a valid work permit. We are unable to offer visa sponsorship for this role.

For specific position enquiries, please contact Neroli Foster, Venue Management Coordinator on 0439 092 828 or via email at [e-mail]

Having Difficulties? Please reach out to us: [e-mail]

Closing Monday 2nd March 2026,at 11.59pm AEST

Our assessment process

Typically, candidates that progress beyond the shortlist stage can expect to undertake the following (minimum) assessment activities as part of the recruitment process:

• Interview (an ‘in person’ interview will be conducted as part of the process)
• Referee checks
• Pre-employment checks as appropriate to the role

Our University is committed to creating a safe, respectful, and inclusive environment for every member of our community. This commitment is central to our values and our efforts to build a diverse workforce where everyone can thrive.

As part of this, and in alignment with the National Higher Education Code to Prevent and Respond to Gender-Based Violence 2025, from 1 January 2026, the University will also consider gender-based violence risk factors as part of our recruitment processes.

The completion and return of the University’s Gender-based Violence Declaration Form will form part of the pre-employment checks for this position and any offer of employment will be conditional upon review by the University.

Our adherence to the Code is about more than compliance—it’s about living our values. Together, we can ensure our University remains a place where respect, safety, and inclusion are non‑negotiable.