Dementia Support Coach

Dementia Support Australia; Cardiff; Hybrid; GBP 40,000 - GBP 55,000; Full time

Job summary

A prominent health care organization is seeking a Dementia Support Coach to provide essential support for individuals living with dementia. You will coach staff and families, promote best practices, and collaborate with care teams. This position offers professional development, flexible work arrangements, and generous benefits, including salary packaging options and wellness resources. Applicants should have relevant qualifications in aged care or health support, along with a strong commitment to quality care.

Benefits

Market leading remuneration

Salary packaging options

Flexible work arrangements

Additional training opportunities

Employee Assistance Program

Bonus for employee referrals

Qualifications

• Qualifications in a relevant field such as Aged Care or Allied Health.
• Current driver's licence and safe driving record.
• Willingness to travel intrastate and interstate for work.

Responsibilities

• Provide practical support for clients living with dementia.
• Coach staff, families, and carers on best practices.
• Collaborate with peers to improve team's capabilities.

Skills

Relationship-based support

Organisational skills

Time-management skills

Customer service

Conflict resolution

Education

Cert III/IV in Individual Support

Allied Health Assistant

Diversional Therapy

Aged Care

Job description

**Dementia Support Australia is looking for passionate health and aged care professionals to join our growing team.*** Do you…* Love supporting and coaching staff, families and* Understand the clinical, social and* If this sounds like you, then we need to talk!**The Role**Make a meaningful impact every day by supporting people living with dementia as they transition from hospital to home or into residential care.As a Dementia Support Coach, you’ll provide practical, relationship-based support, modelling and coaching for clients, carers and care staff across a variety of settings.This position offers professional growth and the opportunity to contribute to an innovative new project.**This role is offered as a Fixed Term Contract until February 2028 and is based out of our Cardiff office in New South Wales.****Benefits*** Market leading remuneration* Salary packaging: $15,900 annually for living expenses, plus up to $2,650 each year for entertainment* Flexible hybrid work arrangements with a strong focus on work–life balance* Additional training & career development opportunities* Leave benefits – including access to purchased additional annual leave* Reward and Recognition Program* Fitness Passports: access to gyms, classes and pools for you and your family* Free confidential counselling and wellbeing resources via our Employee Assistance Program* Exclusive discounts at MyCar for servicing, repairs and tyre care* Exclusive commercial discounts at JB Hi-Fi and The Good Guys**Responsibilities*** Provide on-the-ground support and implement relationship-based strategies for clients, carers and care staff* Model and coach best-practice approaches to help carers and aged care staff understand and support people living with dementia* Implement recommendation plans with guidance from the Team Leader, Dementia Consultant and Senior Consultant* Facilitate and support the trial and implementation of brokerage items for clients and carers* Collaborate with peers to build capability across aged care teams and support quality, person-centred care* Strong organisational and time-management skills in a busy work environment* Ability to work independently and collaboratively* A commitment to excellent customer service and constructive conflict resolution* A current driver’s licence and safe driving record* Willingness to travel intrastate and interstate for up to five days at a time* Flexibility to work varying hours based on client and carer needs* Qualifications in a relevant field: Allied Health Assistant, Diversional Therapy, EN, Aged Care, Cert III/IV in Individual Support or Leisure and Health (highly desirable)All short-listed applicants will be asked to consent to a criminal record check.For more info on DSA, check out our website:At Dementia Support Australia, we are dedicated to improving the lives of people living with dementia and their families. We provide tailored support, equipping individuals with the knowledge and resources to understand and manage the changing behaviours associated with dementia. Funded by the Australian Government and led by HammondCare, we offer a free, nationwide service that delivers specialist, person-centred care and advice.We recognise and celebrate individuals who go above and beyond in their work.Our Mission in Action Awards honour outstanding contributions, while our Service Awards acknowledge the dedication of employees who have been with us for many years.Frontline team members benefit from training in our industry-leading care model, as well as specialised courses in dementia and palliative care.We also offer generous scholarships for higher education, along with programs designed to develop leadership and management skills.Plus, enjoy a $1,000 bonus for successful employee referrals.As a registered charity, we offer salary packaging that allows you to have up to $15,900 of your income tax free, along with the ability to spend up to $2,650 on accommodation, meals, and entertainment, all tax free. Pay less tax on your income and increase your take-home pay with these fantastic benefits!