Customer Experience Leader: Create Feel-Good Moments Daily

McDonald's; United Kingdom; On-site; GBP 20,000 - GBP 30,000; Full time

Job summary

A leading fast-food chain in the United Kingdom seeks a Customer Experience Leader to enhance customer satisfaction. In this role, you will greet customers, drive improvements in service, and inspire your team with energy and enthusiasm. The ideal candidate should excel in customer interactions and possess a genuine desire to create feel-good experiences. The position offers a benefits package including holiday pay, service awards, and employee discounts. Join a high-energy team dedicated to exceptional service.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Proven ability to provide exceptional customer experiences and improve service quality.
• Natural ability to build rapport and connect with customers.
• Ability to remain calm and respectful under pressure.

Responsibilities

• Welcome customers and create positive experiences during their visits.
• Work with management to enhance customer service strategies.
• Lift the mood of customers with genuine enthusiasm and energy.

Skills

Customer service excellence

Interpersonal skills

Ability to inspire others

High energy levels

Job description

A leading fast-food chain in the United Kingdom seeks a Customer Experience Leader to enhance customer satisfaction. In this role, you will greet customers, drive improvements in service, and inspire your team with energy and enthusiasm. The ideal candidate should excel in customer interactions and possess a genuine desire to create feel-good experiences. The position offers a benefits package including holiday pay, service awards, and employee discounts. Join a high-energy team dedicated to exceptional service.