Landscape Service Officer

Notting Hill Genesis; Greater London; On-site; GBP 35,000 - GBP 40,000; Full time

Job summary

A leading housing association in Greater London seeks a Landscape Service Officer to manage contractors and enhance landscape quality. This role involves ensuring maintenance compliance and collaborating with teams to promote biodiversity. The ideal candidate has a horticultural qualification and experience in landscape management. Benefits include generous leave, a pension scheme, and employee discounts. Join us to help shape vibrant outdoor spaces in London.

Benefits

Generous pension scheme

Flexible working opportunities

Employee discounts

Cycle to work scheme

Life Assurance

Qualifications

• Significant horticultural or parks management experience.
• Experience in landscape management and contractor oversight.
• A drive to deliver excellent services for residents.

Responsibilities

• Monitor and manage contractor performance across services.
• Lead enhancement schemes and annual improvement works.
• Ensure compliance with maintenance schedules.

Skills

Horticultural management

Contractor management

Customer service

Landscape improvement

Education

City & Guilds Level 3 in horticulture or equivalent

Job description

# Landscape Service Officer## Job Introduction**What you’ll do**As a Landscape Services Officer at Notting Hill Genesis, you will work closely with our contractors to help shape the quality and consistency of our outdoor spaces. You will make sure the day-to-day landscape services are delivered in line with the contractual timeframes. Focusing on the better places arm of our NHG making London home strategy you will drive the aesthetics on our estates. This will see you working across both elements of horticulture and arboriculture.**How you’ll do it*** Monitor and manage contractor performance across NHG’s landscape services portfolio.* Lead on enhancement schemes and support the delivery of annual improvement works.* Ensure compliance with maintenance schedules for green/brown roofs and tree management programmes.* Support re-tendering of contracts and ensure services represent good value for money.* Advise internal and external stakeholders, attend resident meetings, and represent NHG professionally.* Collaborate with development and asset teams to protect landscaped areas and promote biodiversity.* Ensure contractors meet accreditation standards and quality control requirements.* Keep up to date with health and safety, financial regulations, and best practice in landscape management.**The ideal candidate**We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. The role is a great chance to build on an already existing passion for both customer services and horticulture. Training will be provided to support embedding knowledge picked up through experience though a qualification would be greatly received.Essential:* City & Guilds Level 3 (or equivalent) in horticulture, or significant horticultural/parks management experience.* Experience in landscape management, including contractor oversight and delivery of improvement works.* Experience in contractor management* A drive to deliver excellent services for residentsDesirable:* A good knowledge through qualifications or experience of arboriculture* A passion for being outdoors with a good knowledge of plants, trees and landscape managementOnce you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.Benefits include:* Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)* Generous pension scheme* Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)* Employee assistance - free confidential advice and counselling services provided by independent specialist organisations* Health cash plan* Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more* Interest free loans - season ticket loan, tenancy deposit loan, and training loan* Cycle to work scheme* Life Assurance x 4 annual salaryNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees.For more information on what we do and what makes us different please visit:We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.To find out more about our approach to equality, diversity and inclusion please visit:**Selection Process**Step 1: If you are interested, please send your application now! **Closing date is 22nd February.**Step 2: Successful candidates will be asked to do an assessmentStep 3: Successful candidates will be invited to interviewPlease apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via [e-mail] a redeployee apply for this role, their application will be considered before any others.NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.### Attached documents| OpenStreetMap contributors### Landscape Service Officer* **Salary** £35,284 - £39,205 per annum for 35 hours per week.* **Frequency** Annual* **Job Reference** nhg/TP/36088/1779* **Contract Type** Permanent* **Working Hours** 35* **Location** BKH, United Kingdom* **Posted on** 5 February, 2026* **Closing Date** 22 February, 2026### Spread the word