Senior HPC Field Support Engineer — Linux Clusters (DV)

Hewlett Packard Enterprise Development LP; City of Edinburgh; On-site; GBP 45,000 - GBP 65,000; Full time

Job summary

A leading technology company in the UK is seeking an experienced individual to provide support for advanced HPC hardware and software technologies. Candidates should have extensive knowledge of Linux systems, excellent customer interpersonal skills, and a minimum of 5 years of experience. The role involves maintaining meticulous records, ensuring compliance with change management, and following escalation procedures for critical issues. The ideal candidate will possess strong scripting abilities and the flexibility to travel when required.

Benefits

Competitive salary

Opportunity to work with cutting-edge technology

Inclusive company culture

Qualifications

• Minimum of 5 years of experience with HPC and Linux systems.
• Ability to gain UK Government Security Clearance (DV).
• Experience with high-speed networks (InfiniBand).

Responsibilities

• Deliver support on advanced HPC hardware and software technologies.
• Ensure compliance with change management controls.
• Follow technical escalation procedures for critical issues.

Skills

Excellent customer interpersonal skills

Analytical problem-solving

Strong scripting skills (Python, Bash)

Linux system knowledge

Education

Degree in computer science or related discipline

Tools

Ansible

SLURM

Kubernetes

Lustre

Job description

A leading technology company in the UK is seeking an experienced individual to provide support for advanced HPC hardware and software technologies. Candidates should have extensive knowledge of Linux systems, excellent customer interpersonal skills, and a minimum of 5 years of experience. The role involves maintaining meticulous records, ensuring compliance with change management, and following escalation procedures for critical issues. The ideal candidate will possess strong scripting abilities and the flexibility to travel when required.