Hybrid Credit Hire File Handler - Legal Claims Investigator

Davies; Bolton; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading legal service provider in Bolton is seeking a Pre Litigated Motor File Handler to manage complex credit hire claims. The ideal candidate will have experience in credit hire and excellent communication skills. This role offers hybrid working, allowing only one day in the office per week, and provides a comprehensive benefits package, including 25 days of holiday and pension contributions. You'll play a crucial role in investigating claims up to £25,000 and reducing costs for insurer clients.

Benefits

25 days holiday

Hybrid working (1 day in office)

Simply Health Care Cash Plan

Pension Contribution: 5% Employee / 3% Employer

Qualifications

• Experience of handling Credit Hire files with evidence of managing own case load.
• Education - at least 5 GCSEs or equivalent are essential and a degree / LPC is preferable.
• Ability to plan and prioritise workloads.

Responsibilities

• Investigate complex credit hire claims from a tactical and strategic point.
• Carry out complex & technical investigations on claims submitted from specific opponents.
• Ensure adherence to work processes and strategies.

Skills

Excellent listening and verbal communication skills

Good telephone negotiation skills

Ability to use own initiative

Good IT skills including Word, Outlook

Experience in credit hire

Education

At least 5 GCSEs or equivalent

Degree / LPC preferred

Tools

Case Management System

Job description

A leading legal service provider in Bolton is seeking a Pre Litigated Motor File Handler to manage complex credit hire claims. The ideal candidate will have experience in credit hire and excellent communication skills. This role offers hybrid working, allowing only one day in the office per week, and provides a comprehensive benefits package, including 25 days of holiday and pension contributions. You'll play a crucial role in investigating claims up to £25,000 and reducing costs for insurer clients.