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A reputable compliance firm is seeking a Financial Crime Manager to oversee complex financial crime risks and provide KYC advisory. The role involves supporting regulatory compliance, investigating fraud, and advising on risk assessments. Candidates should have a strong background in financial crime advisory within regulated financial services and excellent communication skills. The position is based in London with a permanent contract, offering collaboration in a dynamic team environment.
Financial Crime Manager — Location: London • Working Model: 4 days per week in office • Department: Compliance • Reports to: Operational Effectiveness & Controls Lead • Role Type: Permanent • Direct Reports: None • SMCR Classification: Conduct Rules Staff
KYC Escalations & Advisory
Review and advise on escalated KYC, CDD and EDD cases, including higher-risk customers, complex structures and exceptions.
Support front-line teams by providing clear, risk-based guidance on due diligence requirements and financial crime concerns.
Act as a subject matter expert for KYC issues, ensuring decisions align with the firm’s financial crime risk appetite.
Financial Crime & Fraud Investigations
Support investigations into suspected fraud across pensions and mortgage-related activity.
Assess fraud risk indicators and work with internal teams to ensure timely escalation and resolution.
Liaise with relevant internal stakeholders to manage and document investigations effectively.
Regulatory Compliance & Reporting
Support AML/CTF, sanctions and fraud regulatory reporting obligations.
Assist in producing dashboards, MI and regular updates for senior management, including contributions to the Compliance control effectiveness framework.
Monitor regulatory change and support the implementation of new or updated requirements.
Risk Assessments & Oversight
Conduct financial crime risk assessments across insurance, asset and mortgage business lines.
Evaluate exposure to money laundering, sanctions breaches and fraud risk, recommending enhancements to controls.
Support horizon scanning for emerging financial crime risks.
Surveillance & Monitoring
Support financial crime-related surveillance activities, including the review of alerts generated by monitoring systems.
Document decisions and ensure escalations are handled in accordance with internal standards.
General Responsibilities (Compliance Function)
Promote a strong compliance and conduct culture across the organisation.
Act in line with Consumer Duty by ensuring customer outcomes are central to decision-making.
Maintain awareness of regulatory developments and proactively support forward-looking compliance planning.
Contribute to Compliance risk management processes, controls and governance.
Maintain competence through ongoing professional development and adherence to Conduct Rules.
Strong experience in financial crime advisory, ideally including KYC escalations, risk assessments and fraud exposure.
Experience working in a regulated financial services environment (insurance, pensions, banking or asset management).
Solid understanding of AML/CTF regulations, sanctions, JMLSG guidance and conduct rules.
Comfortable making independent, risk-based decisions with limited escalation.
Strong analytical and investigative skills with the ability to assess complex information quickly.
Excellent communication skills with confidence advising senior stakeholders.
Team-player mindset, collaborative approach and commitment to high ethical standards.