Customer Service Apprenticeship

Holcim UK Limited; Stalybridge; On-site; GBP 18,000 - GBP 22,000; Full time

Job summary

A leading building solutions company in Stalybridge seeks a Customer Service Representative Apprentice who can thrive in a fast-paced, high-energy environment. Ideal candidates will have great communication skills and a proactive approach to helping others. No prior experience is necessary; the company emphasizes potential and attitude. This role offers a gateway to a fulfilling career in the construction materials industry. Join a supportive team and be part of a diverse workforce built on equality and opportunity.

Benefits

Competitive Salary

25 days holiday + local bank holidays

Enhanced family benefits

Free remote GP service

Career progression opportunities

Staff discounts

Qualifications

• No years of experience required, looking for potential and attitude.
• A 'can-do' mindset is essential, organized and calm under pressure.
• Genuine interest in customer experiences and the construction materials industry.

Responsibilities

• Provide excellent customer service and solve problems.
• Manage multiple priorities in a fast-paced environment.
• Assist the Readymix team with various tasks.

Skills

Great communication skills

Digital confidence

Organisational skills

Team-player spirit

Job description

About Holcim

We are leaders in supplying innovative, sustainable building solutions to the UK construction industry; building progress for people and the planet.

Since 1858, we’ve helped shape the UK; powering the construction of homes and hospitals, roads and railways, schools and cities alike.

Our mission is to make sustainable construction a reality, through purposeful action that tackles real carbon and climate challenges. We are dedicated to helping Britain grow and thrive - by doing the right thing, doing it together, and making a difference.

Holcim UK Company Benefits

• Competitive Salary, plus bonus, 25 days holiday + your local bank holidays (with options to increase) and other benefits- all recognising the contribution you bring

• Be valued and supported, working as part of a highly respected team in a business that has a huge focus on Health & Safety

• We care about you and your family. That’s why we offer enhanced family benefits, including maternity, paternity, and adoption leave. We understand that your personal life and family well-being are just as important as your career, so we’re committed to supporting you every step of the way.

• Be part of something bigger with our "Women Empowered - Stronger Together Mentor Program," designed to support, inspire, and uplift women across the business.

• Free 24/7 remote GP service for you and your household, offering medical advice, prescriptions, referrals, and same-day appointments.

• Opportunities for career progression both at home and abroad

• Join our affinity groups selected by and populated by our employees which bring together employees with similar backgrounds and interests to have powerful influence on the workplace

• Staff discounts including special rates for garden landscaping products

The Opportunity

Looking for a role where organisation meets communication, and every day brings something different? We’re on the hunt for a Customer Service Representative Apprentice to join our Readymix team.

If you're a natural problem solver with a knack for juggling multiple priorities and enjoy working with people just as much as you enjoy working with spreadsheets, this is your opportunity to shine.

This role is ideal for someone who thrives in a fast-paced, high-energy environment and wants to be part of a company that's building progress in every direction.

Who you are

You don’t need years of experience to apply. We’re looking for potential and attitude. You’ll be a great fit if you have:

• Great communication skills and a friendly, proactive approach to helping people.

• A "can-do" mindset, you’re highly organised and can stay calm when things get busy.

• Digital confidence, you’re comfortable using a computer and eager to learn systems.

• A team-player spirit, you’re happy to pitch in, learn from those around you, and go the extra mile.

• A genuine interest in delivering exceptional customer experiences and starting a career in the construction materials industry.

We are committed to building a diverse environment and are proud to be an equal opportunity employer. You will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age.