Barista Team Lead – Craft Exceptional Coffee & Service

Whsmithcareers; Birmingham; On-site; GBP 21,000 - GBP 23,000; Full time

Job summary

A leading coffee retailer in Birmingham seeks a Barista Maestro to lead and inspire their team in delivering excellent customer service. The ideal candidate will have a passion for coffee and experience in a fast-paced retail environment. Responsibilities include motivating the team, ensuring high standards of store operations, and fostering a culture of learning and support for colleagues. This role offers competitive remuneration along with employee discounts and an inclusive work environment.

Benefits

Employee discounts up to 50%

Pension scheme

Holidays (6.6 weeks including bank holidays)

Employee Assistance Programme

Qualifications

• Passion for coffee and making perfect drinks for customers.
• Experience in a fast-paced hospitality environment is preferred.
• Ability to motivate and influence the store team.

Responsibilities

• Lead and inspire the team to provide exceptional customer service.
• Ensure store operations are safe, legal and provide a great customer experience.
• Spot opportunities for team development and product knowledge.

Skills

Customer service

Team leadership

Organizational skills

Coffee preparation

Job description

A leading coffee retailer in Birmingham seeks a Barista Maestro to lead and inspire their team in delivering excellent customer service. The ideal candidate will have a passion for coffee and experience in a fast-paced retail environment. Responsibilities include motivating the team, ensuring high standards of store operations, and fostering a culture of learning and support for colleagues. This role offers competitive remuneration along with employee discounts and an inclusive work environment.