Quality Manager

Enerpac Tool Group; Cramlington; Hybrid; USD 70,000 - USD 90,000; Full time

Job summary

An industrial tools provider in Milwaukee is looking for an experienced Quality Manager. The role involves overseeing the Quality Management System (QMS), ensuring ISO compliance, and driving continuous improvement initiatives. Ideal candidates should have a minimum of 5 years’ experience with quality systems, practical knowledge of APQP, and leadership skills. The position offers a competitive salary and benefits, with a focus on employee development and community outreach.

Benefits

Engagement with Employee Resource Groups

Competitive salary and performance incentives

Community Outreach programs

Qualifications

• Proven ability to develop, train, and coach employees in a quality-driven environment.
• Lead Auditor experience or certification in ISO 9001.
• Self-motivated and well-organized with strong analytical skills.

Responsibilities

• Develop, maintain, and continuously improve the Quality Management System (QMS).
• Establish and monitor strategic quality objectives and performance targets.
• Ensure ISO 9001 requirements are communicated and applied effectively.
• Lead regional management reviews for QMS continuous improvement.
• Manage supplier quality issues using the Qualityze system.

Skills

APQP

PPAP

MSA

FMEA

Control Plans

SPC

8D methodologies

Microsoft Office

Education

ISO 9001 Internal Auditor certification

5 years’ experience implementing quality systems

Job description

Overview

Enerpac Tool Group Corp. is a premier industrial tools, services, technology and solutions provider serving a broad and diverse set of customers in more than 100 countries. The Company makes complex, often hazardous jobs possible safely and efficiently. Enerpac Tool Group’s businesses are global leaders in high pressure hydraulic tools, controlled force products, and solutions for precise positioning of heavy loads that help customers safely and reliably tackle some of the most challenging jobs around the world. The Company was founded in 1910 and is headquartered in Milwaukee, Wisconsin. Enerpac Tool Group common stock trades on the NYSE under the symbol EPAC.

To unleash the power of diversity within our business we will continuously seek out new ways to empower teams to reach their full potential. Removing barriers to inclusion and championing a better workplace for us all.

For further information on Enerpac Tool Group and its businesses, visit the Company's website at https://www.enerpactoolgroup.com/.

ENERPAC – Who we are?

Enerpac Tool Group Corp. is a premier industrial tools, services, technology and solutions provider serving a broad and diverse set of customers in more than 100 countries. The Company makes complex, often hazardous jobs possible safely and efficiently. Enerpac Tool Group’s businesses are global leaders in high pressure hydraulic tools, controlled force products, and solutions for precise positioning of heavy loads that help customers safely and reliably tackle some of the most challenging jobs around the world. The Company was founded in 1910 and is headquartered in Milwaukee, Wisconsin. Enerpac Tool Group common stock trades on the NYSE under the symbol EPAC.

Summary – basic function of the role

We are seeking an experienced Quality Manager to join our team on a permanent basis, supporting our team in Cramlington, onsite 5 days per week. The Quality Manager is responsible for the strategic planning, development, implementation, and ongoing management of Enerpac UK’s Quality Management System (QMS). This role ensures compliance with quality policies, procedures, and standards at site, regional, and global levels, while driving continuous improvement initiatives to strengthen the effectiveness and maturity of the QMS across the organisation.

Job Duties and Responsibilities

• Develop, maintain, and continuously improve the QMS; creating and updating documentation to reflect operational changes, site-specific needs, and industry best practices.
• Establish and monitor strategic quality objectives and performance targets; lead site initiatives to address underperformance and improve key performance indicators.
• Ensure ISO 9001 requirements are clearly communicated, understood, and consistently applied throughout the organisation.
• Lead and contribute to regional management reviews to drive continuous improvement of the QMS.
• Ensure supplier, internal, and customer quality issues are accurately reported and managed within the Qualityze system.
• Oversee the timely closure of all product quality non-conformances and corrective and preventive actions (CAPAs).
• Maintain effective communication channels to report progress on non-conformance resolution to internal and external stakeholders.
• Act as the escalation point for customer quality non-conformances.
• Serve as Qualityze system administrator and contribute to software enhancements that improve business efficiency.
• Actively promote safety awareness and continuous improvement, identifying opportunities to drive change, increase efficiency, and deliver results while maintaining compliance.
• Represent the company professionally at all times, adhering to company policies, procedures, and safety standards; serve as a role model and ambassador for health and safety excellence.
• Effectively influence, develop, and train employees to strengthen a culture of quality and continuous improvement.

Skills and Competencies

• Strong working knowledge of APQP, PPAP, MSA, FMEA, Control Plans, SPC, and 8D methodologies.
• Excellent verbal and written communication skills, with the ability to engage effectively at all organisational levels.
• Demonstrated strong problem-solving and analytical skills.
• Outstanding facilitation, training, communication, and presentation abilities; positive, persuasive, and motivating leadership style.
• Proficient report-writing and presentation skills using Microsoft Office applications.
• Self-motivated, well-organized, and an effective time manager with a collaborative team-oriented approach.
• Assertive yet diplomatic, with a strong understanding of business and commercial priorities.
• Proven ability to work cross-functionally and within global, multicultural teams.
• Capable of managing multiple priorities under tight deadlines.

Education and Experience

• Minimum of 5 years’ experience implementing quality systems, with a proven ability to develop, train, and coach employees in a quality-driven environment.
• Extensive experience managing ISO 9001 systems, including Lead Auditor experience or certification.
• ISO 9001 Internal Auditor certification or willingness to obtain Lead Auditor certification.

Work Benefits

• Engagement with Employee Resource Groups which can provide leadership and networking opportunities.
• Competitive salary, performance incentives, and benefits package.
• Community Outreach programs embedded in the Company’s culture.