Cycle Centre Assistant

Center Parcs group; Warminster; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A leading resort company in Warminster is seeking a Cycle Centre Assistant to join their dedicated team. The role involves providing excellent service to guests by allocating cycles and selling accessories. Applicants should have good communication skills and a warm attitude. Benefits include a colleague bonus scheme, pension, discounts, and leisure facility access. This practical job offers flexibility and requires working on public holidays. Ideal candidates should enjoy a busy, physically demanding environment.

Benefits

Colleague Bonus Scheme

Pension Scheme with Life Assurance

Discounted Center Parcs breaks

Access to Perks at Work Portal

Employee Assistance Programme

Qualifications

• Must be able to reliably commute to Center Parcs Longleat Forest.
• Experience in a customer service environment preferred.

Responsibilities

• Allocate cycles and sell accessories to guests.
• Deliver excellent customer service.

Skills

Good communication skills

Ability to perform under pressure

Friendly and warm attitude

Teamwork skills

Education

Cytech Level 2 qualification or equivalent

Tools

Driving licence

Job description

CYCLE CENTRE ASSISTANT | £12.37 per hour

With a fleet of 3,000 cycles, our Cycle Centre is a thriving hub and a key part of the Center Parcs experience. Our dedicated team is responsible for ensuring our cycles and equipment are ready to hire out to our guests twice per week.

As part of the Cycle Centre team, you will be required to deliver excellent service to our guests when allocating cycles and selling cycle accessories from the Cycle Centre shop.

This is a practical customer facing role, requiring a cheerful and confident communicator, who would relish the chance to undertake a busy and physically demanding job that is right at the heart of village life.

To apply, you must be able to reliably commute to Center Parcs Longleat Forest (BA12 7PU). Public transport at times is not easily accessible; for a realistic overview of your commute, please read the plan.

HOURS OF WORK

You will be contracted to work 64 hours per 4-week period on a flexible basis. Your days and hours may vary each week, but you will always receive at least your contracted hours each period.

As our village is open 365 days a year, your working hours will include public and bank holidays and, during Christmas and/or New Year, will be on a rota basis.

ABOUT YOU

Essential requirements

• Good communication skills
• Ability to perform under pressure
• Friendly, genuine and warm towards guests and colleagues
• Works well in a team

Desirable requirements

• Full driving licence with experience of driving with a trailer
• Cytech Level 2 qualification or equivalent
• Previous experience of working in a customer service environment

ABOUT THE BENEFITS

• Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
• Free use of leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal – offering a wide range of retail and leisure discounts
• An Employee Assistance Programme – providing support on financial, health and legal matters
• Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

If this sounds like your ideal job, then we’d love to see your application. The closing date is 18th February 2026.

EEO Statement

At Center Parcs, everyone’s welcome. We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer; please let us know if you require any support or reasonable adjustments during the application or interview process.