Footwear Store Associate - Customer Experience & Sales

Wolverine World Wide Inc.; City of Edinburgh; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A leading global footwear company in Edinburgh is seeking a Retail Associate to deliver exceptional customer service. You will engage with customers, help them select products, and ensure a remarkable shopping experience. Ideal candidates should have strong communication skills and a passion for our brands. Benefits include a generous clothing allowance, bonuses, and health plans. Weekend and holiday availability is essential.

Benefits

Generous clothing allowance

Excellent training & development opportunities

Quarterly bonuses

60% off all merchandise

25 days holiday

Refer a Friend bonus scheme

Season Ticket Loan

Access to fitness classes

Health Cash Plan benefit

Enhanced Family Leave policy

Qualifications

• Flexible schedule and availability to work weekends and holidays.
• Passion for brands and brand lifestyles.
• Enthusiasm to learn and share product knowledge.

Responsibilities

• Create amazing experiences for customers through authentic service.
• Achieve sales targets and performance metrics.
• Interact with customers and educate them on products.
• Maintain store standards and visual merchandising.
• Manage cash and adhere to security and safety policies.
• Encourage customer loyalty through promotional discussions.

Skills

Customer service

Communication skills

Retail sales experience

Ability to work under pressure

Positive and professional attitude

Job description

A leading global footwear company in Edinburgh is seeking a Retail Associate to deliver exceptional customer service. You will engage with customers, help them select products, and ensure a remarkable shopping experience. Ideal candidates should have strong communication skills and a passion for our brands. Benefits include a generous clothing allowance, bonuses, and health plans. Weekend and holiday availability is essential.