Spa Therapist

Hilton Worldwide, Inc.; Southampton; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A leading global hospitality company is seeking a Spa Therapist for their Hilton Southampton location, providing 24 hours of service per week, including weekends. The role involves managing spa treatments, ensuring high customer service standards, and collaborating effectively with both clients and team members. Ideal candidates should have experience in the spa industry, with flexibility in various work situations. The offer includes uniform, meals, personal development programs, and various team member perks.

Benefits

Uniform provided

Free meals when on duty

Career growth opportunities

Personal development programmes

Team Member Travel Program

High street discounts

28 days holiday including bank holidays

Free parking

Inclusive Team Member areas

Team member incentives

Qualifications

• Experience working in the spa industry.
• Commitment to delivering a high level of customer service.
• Flexibility to respond to various work situations.
• Ability to work independently and in teams.

Responsibilities

• Manage and carry out procedures and treatments.
• Ensure client experience includes proficient bookings and payments.
• Interact effectively with clients and team members.
• Work towards meeting department sales targets.

Skills

Spa industry experience

High level of customer service

Flexibility in work situations

Teamwork ability

Job description

Overview

Spa Therapist - 24 hrs/week (including weekends) – Hilton Southampton

Work Locations

Hilton Southampton – Utilita Bowl Utilita Bowl, Botley Road, West End Southampton SO30 3XH

What will I be doing?

• Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards
• Ensure client experience is proficient including bookings, payments, and consultation cards
• Interact and communicate effectively with clients, members, team members, guests, and management team
• Ensure team works to meeting department sales targets and ensure that sales are recorded accurately

What are we looking for?

• Experience working in the spa industry
• Committed to delivering a high level of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

What we offer

• Uniform provided
• Free and healthy meals when on duty
• Grow your Career!
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays
• Free Parking
• Modern and inclusive Team Member’s areas
• Team member incentives