Sales Assistant

Take Up The Cross; Dundee; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A renowned furniture retailer in Scotland is seeking a passionate Retail Sales Consultant to help customers find their dream sofas. The ideal candidate should excel in delivering exceptional customer service, possess a genuine interest in interior design and be a collaborative team player. Key responsibilities include showcasing products, assisting with finance applications, and ensuring a memorable customer experience. This role offers a supportive environment and numerous employee benefits, encouraging growth and teamwork.

Benefits

Generous team bonus

30% Group discount

Mental, physical and financial support

Enhanced maternity & adoption pay

Contributory health scheme

Qualifications

• Passion for delivering a red-carpet experience.
• Team player with a genuine interest in style and design.

Responsibilities

• Partner with customers to help them find their dream sofa.
• Showcase products in true Sofology style.
• Complete finance applications to check payment options.
• Use product knowledge to support team members.

Skills

Customer service

Team player

Interior design interest

Job description

Sofology is way more than just a sofa. The sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision, so as a Sofologist in store you will partner with our customers to help them find their dream sofa. Whether it's about style, comfort, or everything in between, your brilliant sofa knowledge will help our customers find the right sofa for them because we know that nothing feels like being at home on a sofa you love.

Sofology Benefits

• Great basic salary with generous, uncapped team bonus. We don't pay on individual commission; we offer a very generous team bonus.
• Plenty of opportunities to learn & grow.
• 30% discount across the Group, plus 15% for friends and family.
• Access to discounts at 100s of high street retailers (JD, ASOS & JustEat).
• Mental, physical and financial support (EAP).
• Enhanced maternity & adoption pay.
• Spend up to £1,000 at Currys or PC World and spread the cost through Sofology.
• Additional days off, whether it's your wedding, birthday or the arrival of your new furry friend.
• A contributory health scheme, flu vaccines, access to a Doctor and private health check.
• Income protection, bereavement and life assurance.
• Holiday buy back scheme (5 days).
• Sharesave, volunteer days and a cycle to work scheme.

A Day in the Life of a Retail Sales Consultant

• Partnering with our customers to help them find their dream sofa.
• Showcasing our fantastic products in true Sofology style.
• Always offering that Very Important Customer experience – no ifs, no buts.
• Understanding the world of design and style so you can help our customers make the right sofa choice.
• Completing finance applications to check we're offering the customer the right payment products.
• Using your passion for interior design to ensure store standards are striking.
• Utilising your continued knowledge of products to support your team members and sharing best practice.
• Honing in on your listening skills to have really relevant conversations with your customer.
• Helping your customer visualise what their new sofa will look like in their home through creative interactions.
• Recognising a customer's needs and recommending the right additional products.
• Sharing your in‑depth knowledge on how they can continue to love their sofa longer with detailed after‑care advice.

In an ideal world...

You don't need extensive sales experience to join us. All we ask for is a true passion for delivering a red‑carpet experience to our customers, being a real team player with a genuine interest in style and design. We know that none of our customers are the same, and that goes for our Sofologists too – there truly is a seat for everyone at Sofology.

A Little About Sofology

We're a fun place to be and we know our people are priceless. We're proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious. We're all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work.

Roll Out The Red Carpet

From browsing to buying and beyond, we always ensure a Very Important Customer experience – no ifs, no buts.

A Seat for Everyone

Be yourself and feel at home. We know that different backgrounds and experiences make us stronger.

Bold By Design

We're a courageous brand with ambition and drive. We'll never settle for second best and always strive for more.

So, if you want to join us on the sofa, save your seat by applying now! Due to the volume of applications, we reserve the right to close this role early. We encourage you to complete your application as soon as possible.

Sofology is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under‑represented groups. Across the Group, we want to create an environment where everyone feels at home.