Assistant Counter Manager

The Estee Lauder Companies Inc.; Liverpool; On-site; GBP 20,000 - GBP 30,000; Full time

Job summary

A leader in prestige beauty is seeking an Assistant Counter Manager in Liverpool to support the Store Manager in leading a team of Sales Associates. The ideal candidate should have experience in retail, particularly cosmetics, and a proven ability to coach and mentor others. This role offers competitive remuneration and career opportunities within a dynamic environment. Candidates must be prepared to work flexible retail hours and demonstrate excellent customer service skills.

Benefits

Competitive remuneration and benefits package

Outstanding training and development opportunities

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational and personalized customer service.
• Track record of coaching/mentoring others to achieve sales targets.

Responsibilities

• Support the Store Manager to lead and develop the team.
• Achieve all sales, customer service and operational targets.
• Manage inventory and cash reconciliation.

Skills

Retail experience

Customer service

Coaching and mentoring

Inventory management

Microsoft Office proficiency

Tools

Retail point-of-sale software

Job description

Overview

We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self‑starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferable within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment
• Previous experience with retail point‑of‑sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview