Retail Security Officer

Carlisle Support Services Group; Wigan; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading security services provider in Wigan is looking for a Retail Security Officer to ensure the safety and well-being of colleagues in a retail environment. You will provide a professional presence, conduct patrols, and handle incidents with care. Candidates should have an SIA license and be committed to customer service. This full-time role offers £13.40 per hour. Join a team committed to equality, diversity, and inclusion, with opportunities for career growth.

Benefits

Access to Company Pension Scheme

Enhanced Maternity and Paternity Packages

Health and Wellbeing Plans

Wagestream – financial flexibility

Career development opportunities

Qualifications

• SIA License: Guarding or Door Supervision license required.
• Background Check: 5 years of verifiable work and address history.
• Excellent people skills and the ability to build trust with clients.

Responsibilities

• Ensuring the safety and well-being of colleagues.
• Providing a professional security presence.
• Conducting security patrols to deter risks.

Job description

# Retail Security Officer## Job Introduction**Retail Security officer- Carlisle Support Services working in Partnership with Tesco****The benefits**A competitive hourly rate of pay – paid monthlyAccess to Company Pension Scheme after qualifying periodEnhanced Maternity and Paternity PackagesHealth and Wellbeing PlansWagestream - financial flexibility and instant access to earned and authorised wagesFizz Benefits – discounts, rewards, and benefits, helping you save money every dayFull induction, ongoing training, and career developmentQuality kit and uniform, everything you need to perform your role effectivelyFunded SIA top up trainingEmployee Assistance ProgramRefer a Friend Scheme**The role**Carlisle Support Services is seeking motivated, reliable, and caring individuals to join our supportive team. If you're passionate about working with prestigious clients and are eager to grow your career, we’ll provide full training and all the encouragement you need to thrive.**Pay: £13.40 per hour****Location:Wigan, WN1 3UP****Hours:Friday, Saturday, Sunday 3pm-11pm**As part of our team, your role will focus on:* Ensuring the safety and wellbeing of colleagues, offering reassurance and empathy* Providing a professional, visible, and approachable security presence* Handling incidents with care and confidence, ensuring a peaceful environment* Conducting security patrols to deter risks and control access points* Proactively engaging with the public in a friendly and helpful manner* Responding to incidents, always with safety as a priority* Offering guidance, information, and a welcoming first point of contact for customers* Following and managing security procedures with confidence* Collaborating with team members to build strong working relationships and foster a positive work environment**The ideal candidate*** Age: 18+ (due to legal requirements for this role)* SIA License: Guarding or Door Supervision licence required* Background Check: 5 years of verifiable work and address history (to comply with BS7858 vetting process)* Dependable, punctual, and flexible in approach* Smart, professional appearance with a friendly and approachable attitude* Passionate about doing a great job, always eager to learn* Security experience is welcomed, but your willingness to learn is most important* Able to engage positively with clients and the public, creating warm and welcoming interactions* Excellent people skills and the ability to build trust with those around you Successful candidates will be required to provide original documentation for detailed screening and vetting processes.This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.Join Carlisle Support Services, a leading provider of security, cleaning, and event services across the UK. We work with some of the country’s most iconic brands, including Jaguar Land Rover, Tesco, and BBC StudioWorks. With over 5,000 dedicated team members, we’re proud to create safe and welcoming spaces in some of the UK’s most renowned locations.By joining us, you’ll embark on a rewarding career journey, where you’ll have access to recognition schemes and career progression opportunities that empower you to reach your full potential.**Equality, Diversity, and Inclusion**At Carlisle, we are fully committed to supporting Equality, Diversity, and Inclusion in all areas of employment. We celebrate the uniqueness of every individual and ensure that everyone is treated with respect and fairness.### Retail Security Officer* **Salary** £13.4 - £13.4* **Frequency** Hourly* **Job Reference** carlisless/TP/5163/2210* **Contract Type** Full Time* **Closing Date** 8 March, 2026* **Job Category** Security* **Business Unit** Tesco North* **Location** Wigan, United Kingdom* **Posted on** 6 February, 2026### Spread the word### Jobs in the same category