Sales Support Administrator

Strumasters; Barnsley; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading staffing agency is seeking a Temporary Sales Support Administrator based in an office environment. This role includes answering calls, supporting the sales team, and making proactive sales calls to build relationships. The ideal candidate will have strong customer service skills, experience in sales administration, and a professional telephone manner. There is potential for this temporary position to become permanent for the right candidate, offering a supportive team atmosphere and competitive hourly pay.

Benefits

Competitive hourly rate

Full-time hours with early Friday finish

Supportive team environment

Potential permanent role

Qualifications

• Strong customer service and communication skills.
• Experience in a sales support or administration role is desirable.
• Confident telephone manner required.

Responsibilities

• Answering incoming calls and taking messages.
• Working closely with the sales team for support.
• Making proactive sales calls to customers.
• Re-engaging customers who have not purchased recently.
• Following up on sales inquiries.
• Processing sales orders via phone and email.

Skills

Confident and professional telephone manner

Strong customer service and communication skills

Good IT skills

Experience using Sage ERP systems

Sales support or administration experience

Tools

Sage X3

Job description

Overview

Temporary Sales Support Administrator – Office-based.

Location: Office-based

Rate: £12.72 per hour

Hours: 39 hours per week

Contract: Temporary (no current end date, with potential to become permanent for the right candidate)

We are currently recruiting for a Temporary Sales Support Administrator to join our busy, open-plan office. This is a great opportunity for someone with strong customer service and sales administration skills who enjoys working as part of a collaborative team. For the right candidate, there is potential for the role to become permanent.

Responsibilities

• Answering incoming calls, taking messages, and passing them to the relevant team member
• Working closely with the sales team and providing day-to-day support where required
• Making proactive sales calls to new and existing customers, with a focus on relationship-building rather than cold-calling
• Re-engaging customers who have not purchased recently
• Following up on sales enquiries
• Processing sales orders via phone and email
• Providing a high level of customer service and maintaining strong client relationships

Key Skills & Experience

• Confident and professional telephone manner
• Strong customer service and communication skills
• Comfortable working in a busy, open-plan office environment
• Good IT skills, including use of standard computer programs
• Experience using Sage ERP systems would be advantageous, particularly Sage X3
• Sales support or sales administration experience is desirable

What We Offer

• Competitive hourly rate
• Full-time working hours with an early Friday finish
• Supportive team environment
• Potential for a permanent role for the right candidate