Commercial Support Administrator

Huws Gray Group; Llangefni; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading building materials firm in Llangefni is seeking a Commercial Support Administrator to efficiently manage rebate processes and contract support. This role involves ensuring accuracy in claims processing and maintaining customer agreements. The ideal candidate will possess strong IT literacy, particularly in Excel, and excellent attention to detail. Benefits include competitive pay, annual leave, performance bonuses, and opportunities for career progression. Join us to be part of a supportive team that values diversity and inclusion.

Benefits

Competitive rates of pay

24 days annual leave

Company bonuses

Pension scheme

Death In Service

Career progression opportunities

Staff discounts

Qualifications

• IT literacy with a strong understanding of Excel.
• Good communication skills.
• Ability to manage your own time effectively.
• Excellent attention to detail with high accuracy in claims processing.
• Strong organizational skills to handle multiple tasks.

Responsibilities

• Manage rebate processes including calculations and processing claims.
• Maintain customer terms and update agreements.
• Review system reports and address issues promptly.
• Ensure accuracy in data and compliance with terms.

Skills

IT literacy with a strong understanding of Excel

Good communication skills

Ability to work well in a team and by yourself

Excellent attention to detail

Strong organizational skills

Good problem-solving skills

Job description

We are looking for a Commercial Support Administrator to join us at Huws Gray Llangefni

Working hours are Monday – Friday 8am-5pm (42.5 hours per week)

If you’re in the trade or have ever tackled a home improvement project, you’ve probably heard of us. We’re the Huws Gray Group and we’re made up of a number of brands, including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI and Anglia Tool Centre to name a few. Up and down the UK, our branches are serving and supporting our local communities with all their building material needs, but we couldn’t do this without the right people, so why not join us?

Reporting to the Head of Commercial Support, you will play a critical role in administering rebate and contract support processes including setup, claims and collections ensuring that attention to detail is exceptional at all times. Working in one of our Central Support Functions, you’ll be part of a team where everyone is putting the effort in to offer brilliant customer service and to get the job done.

Overview

Here’s a quick overview of some of the things you can expect to do as a Commercial Support Administrator with Huws Gray:

Responsibilities

• Manage rebate processes, including calculating, reconciling, and processing rebate claims, ensuring accuracy and compliance with agreed commercial terms
• Maintain and manage customer terms, setting up and updating agreements while working closely with the pricing team, branches, and area directors
• Maintain and manage contract support by setting up support agreements and raising all associated claims in a timely and accurate manner
• Review and action overnight system reports, ensuring any issues or required follow-up is addressed promptly
• Ensure all data, calculations and claims are accurate, with a strong focus on attention to detail and compliance

Qualifications

• IT literacy with a strong understanding of Excel
• Good communication skills
• Ability to work well in a team and by yourself
• Being able to manage your own time
• Excellent Attention to detail, with a high level of accuracy in data handling and claims processing
• Strong organisational skills, with the ability to manage multiple tasks and meet deadlines
• Good problem-solving skills and the ability to resolve discrepancies efficiently

Benefits

• Competitive rates of pay
• 24 days annual leave in addition to recognised public and bank holidays
• Company attendance and performance bonuses
• Company pension scheme – in line with auto enrolment
• Death In Service
• Career progression and personal development opportunities
• Being part of a “team” as opposed to just being a number
• Staff discounts on items purchased from any of our nationwide branches

At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter, and better at serving our customers.

We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road, or in one of our offices.

If you need any adjustments to support you through the application or interview process, please let us know.