Administrator

Carlisle Support Services Group; Liverpool; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading support services company in the UK is seeking a Hard Services Administrator to ensure that all administration tasks across Hard Services Facilities Management are completed accurately and comply with company policies. The successful candidate will support project managers and maintain precise records, while also providing exceptional service to all stakeholders. Candidates should have prior administrative experience, particularly with purchase orders and IT systems. This role offers opportunities for professional growth in a dynamic environment.

Benefits

Health and Wellbeing Plans

23 days paid holiday

Discounts and Cashbacks

Paid Volunteering days

Employee Assistance Program

Refer a Friend Scheme

Cycle to Work Scheme

Bonus

Qualifications

• Previous experience in an administrative role.
• Experienced in raising Purchase Orders.
• Excellent attention to detail in tasks.
• Strong problem-solving and organizational skills.

Responsibilities

• Support the Head of Technical Services and Project Managers with administrative tasks.
• Raise Purchase Orders accurately and timely.
• Compile Project Completion Reports.
• Coordinate materials ordering with the Procurement Team.
• Maintain accurate records and documentation.
• Respond to customer queries effectively.
• Ensure GDPR compliance in all processes.

Skills

Administrative role experience

Raising Purchase Orders

Attention to detail

Problem-solving skills

Organisational skills

Time management skills

Competent user of IT systems

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

The benefits

Health and Wellbeing Plans

23 days paid holiday increasing to 25 after 2 years

Discounts and Cashbacks

Paid Volunteering days

Employee Assistance Program

Refer a Friend Scheme

Cycle to Work Scheme

Bonus

The role

Carlisle Support Servicesis looking for an Hard Services Administrator to ensure that all administration tasks across Hard Services Facilities Management are completed accurately and efficiently, whilst always ensuring compliance to company policy and legal requirements.

You will be required to support the Head of Technical Delivery and Project Managers, Contract Manager under our FM function by leading and supporting with administration activities involved within system and operational projects as required by the business, ensuring that an exceptional service is provided to our stakeholders.

Your core role will include but not be limited to the following activities:

• To support the Head of Technical Services, Project Managers and with raising Purchase Orders (POs) for subcontractors, etc, and to ensure all POs for the division are accurate and raised in advance of delivery of the service.
• Track and can produce Purchase Order reports.
• Compile and produce Project Completion Reports.
• Work closely with the Procurement Team to ensure materials are available and ordered correctly.
• Maintain accurate data entry, trade diaries, job records, reports, certifications, and invoicing.
• Respond to customer queries in a contact‑centre style environment; provide updates and adjust appointments as required.
• Support Programme Managers by helping plan work, monitor performance data, and identify trends or areas for improvement.
• Comprehensive administrative support to the Facilities team.
• Coordinate and log facilities tasks via the helpdesk/CAFM system.
• Process and update work orders, service requests and contracts.
• Liaise with internal departments, contractors and suppliers.
• Maintain records, spreadsheets and departmental documentation.
• Assist with subcontractor accounts queries where required.
• Note taking and attending meetings when required.
• To ensure we are always GDPR compliant.
• To work on ad hoc projects and tasks when required to meet the demands of the business.
• To provide support to the Head of Technical Delivery as required.

The ideal candidate

• Previous experience in an administrative role.
• Experienced in raising Purchase Orders.
• Proven experience building excellent working relationships with all levels of management and across organisational lines.
• Excellent attention to detail.
• Good problem‑solving skills with the ability to anticipate problems and resolve issues using own initiative.
• Good organisational and time management skills with the ability to prioritise & meet agreed deadlines.
• Competent user of IT systems including basic knowledge of Microsoft Word, Excel and PowerPoint.
• A good understanding of Time & Attendance systems.

This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.

About us

Join a growing market‑leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.

Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.

Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.

Equality, Diversity, and Inclusion

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion.

In all situations people will be judged solely on merit or ability.