E-Team leader NEW Walsall Posted today £13.00 Walsall Retail Store Team Permanent contract

Superdrug Stores plc; Walsall; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading health and beauty retailer is seeking a Supervisor to lead the E-store team in Walsall. The position offers flexible hours, with the responsibility to motivate staff, manage stock, and process online orders. Candidates should have supervisory experience in retail and a strong customer service mindset. Benefits include up to 28 days holiday, discounts, and excellent training. This is a great opportunity for individuals looking to develop their leadership skills within a dynamic environment.

Benefits

Up to 28 days holiday

Up to 30% discount

Excellent training

Great sales incentives

Enhanced company sick pay

Qualifications

• Supervisory or team leader experience within a fast-paced high street retailer preferred.
• Understanding of retail Key Performance Indicators; including sales, profit, and service.
• The ability to help others develop and improve their skills.

Responsibilities

• Lead and motivate the E-store team to achieve KPIs.
• Ensure the store is well stocked and replenished.
• Process and pack online orders for delivery.

Skills

Supervisory or team leader experience

Understanding of retail KPIs

Ability to develop others' skills

Customer service orientation

Job description

Shape Your Leadership Journey – Become a Supervisor Today

Location: Units 1/2 Town Wharf - 59/61, Park Street, Walsall WS1 1LY

Hours: 16 hours a week with the opportunity to work more hours

Shifts: Flexible

Salary: £13.00 per hour

Why Superdrug?

At Superdrug, our customers and our teams are at the heart of everything we do. Loved for our accessible health and beauty, value, variety, expert advice & top‑notch service.

We’re all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!

Hard work? Absolutely. Rewarding? Always.

Responsibilities

In our E‑store Retail Supervisors, we look for a positive mindset, people who can lead, motivate, inspire, and support their team to get things done and enjoy getting involved too!

Your role will be to work with the E Store team ensuring the store is well stocked and replenished, processing online orders, picking and packing them for our customers, to be sent directly to their doors. Leading the teams to achieve the KPIs and ensuring they are adhering to health and safety.

But that’s not all… you’ll also be out on the shop floor, bringing the same energy to our in‑store customers. Whether you’re restocking shelves or helping someone find exactly what they need, it’s all about great service and great vibes.

Qualifications

• Supervisory or team leader experience within a fast‑paced high street retailer preferred
• Understanding of retail Key Performance Indicators; including sales, profit and service
• The ability to help others to develop and improve their skills
• Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)

Benefits

• Up to 28 days holiday
• Up to 30% discount for you and a friend or family member
• Excellent training
• Great sales incentives
• Get instant access to Stream, a tool that lets you track your earnings in real‑time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss and support

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