Dynamics 365 CE Lead Consultant: CRM Configuration Expert

Hcl Technologies; City of London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A global technology company is seeking a Dynamics CRM Functional Lead Consultant to streamline processes and optimize the CRM system to meet business requirements. The role involves configuring and customizing CRM / D365 CE functionalities, collaborating with stakeholders, and leading the development of CRM best practices. The ideal candidate has in-depth knowledge of CRM solutions and strong communication skills. Relevant certifications are a plus.

Qualifications

• In-depth knowledge of CRM / D365 CE out‑of‑the‑box functionalities and configuration.
• Proficiency in customizing and configuring CRM solutions to meet business requirements.
• Ability to lead CRM projects, prioritize tasks, and deliver solutions within timelines.

Responsibilities

• Configure and customize CRM / D365 CE out‑of‑the‑box functionalities.
• Collaborate with stakeholders to gather requirements and translate them into CRM solutions.
• Lead the development and implementation of CRM strategies and best practices.

Skills

CRM / D365 CE OOTB Configuration

Strong communication skills

Problem-solving skills

Education

Relevant certifications in CRM / D365 CE

Job description

A global technology company is seeking a Dynamics CRM Functional Lead Consultant to streamline processes and optimize the CRM system to meet business requirements. The role involves configuring and customizing CRM / D365 CE functionalities, collaborating with stakeholders, and leading the development of CRM best practices. The ideal candidate has in-depth knowledge of CRM solutions and strong communication skills. Relevant certifications are a plus.