Dynamic Customer Service Administrator — Camberley Office

KOOSA Kids Ltd; Camberley; On-site; GBP 23,000 - 27,000; Full time

Job summary

A childcare services provider in Camberley is seeking a full-time Customer Service Administrator to deliver first-class customer service. The ideal candidate has 1–2 years of customer service experience and will be responsible for managing inquiries, handling client accounts, and providing administrative support across various departments. The role offers a salary of £23,000 - £27,000 per annum, along with benefits such as company pension and professional development opportunities.

Benefits

Company pension

Discounted childcare

Social activities

Professional development

Qualifications

• Minimum of 1–2 years of office based customer service and administration experience.
• Good working knowledge of Microsoft Office, especially Word & Excel.
• Ability to communicate effectively and maintain a professional telephone manner.

Responsibilities

• Serve as the first point of contact for customer inquiries via phone and email.
• Manage club absences and escalate issues as necessary to the Customer Service Manager.
• Handle payment administration and maintain client accounts.

Skills

Customer service

Microsoft Office

Communication skills

Team player

Organizational skills

Education

1–2 years office based customer service experience

Tools

Microsoft Word

Microsoft Excel

Job description

A childcare services provider in Camberley is seeking a full-time Customer Service Administrator to deliver first-class customer service. The ideal candidate has 1–2 years of customer service experience and will be responsible for managing inquiries, handling client accounts, and providing administrative support across various departments. The role offers a salary of £23,000 - £27,000 per annum, along with benefits such as company pension and professional development opportunities.