Duty Manager - Lead a Retail Team & Drive Results

Heron Foods Limited; Birkenhead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company is searching for a Duty Manager to oversee operations and lead the team at their store in Birkenhead. You will be responsible for ensuring excellent customer service, driving sales, and maintaining store standards. The ideal candidate has prior experience in a supervisory role within a fast-paced retail environment. This position offers a chance to grow in a dynamic workplace committed to diversity and inclusion.

Benefits

10% discount at Heron Foods and B&M stores

Career development programs

24/7 GP access for employees and family

Long-service rewards and exclusive discounts

Qualifications

• Proven experience as a Retail Supervisor, Duty Manager or similar role in retail.
• Strong ability to motivate and inspire a team.
• Passion for delivering exceptional customer service.

Responsibilities

• Lead and motivate the team to achieve goals.
• Ensure high standards of customer service.
• Maintain a clean and well-stocked store.
• Drive sales and manage store performance.
• Act as keyholder during store openings and closures.

Skills

Leadership skills

Customer service

Organizational abilities

Job description

A leading retail company is searching for a Duty Manager to oversee operations and lead the team at their store in Birkenhead. You will be responsible for ensuring excellent customer service, driving sales, and maintaining store standards. The ideal candidate has prior experience in a supervisory role within a fast-paced retail environment. This position offers a chance to grow in a dynamic workplace committed to diversity and inclusion.