Duty Manager – Centre Operations & People Leader

Better; Dorking; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading leisure operator in Dorking is seeking a Duty Manager to oversee daily operations and customer service at their sports centre. The ideal candidate will manage staff, ensure a welcoming environment, and maintain safety and cleanliness across facilities. This full-time position offers extensive training and development opportunities, competitive pay as an accredited Living Wage employer, and a chance to grow in a rewarding role. Applicants should be passionate about leisure and eager to contribute to community well-being.

Benefits

Pension scheme

Health Assurance

Free eye tests

Discounted leisure centre membership

Access to team events

Qualifications

• Ability to maintain a positive image of the centre to customers.
• Experience in managing day-to-day operations and service.
• Strong interpersonal skills to handle diverse customer queries.

Responsibilities

• Maintain operational service and a welcoming environment.
• Assist customers with facility use and activities.
• Control daily operations and ensure cleanliness and supervision.
• Supervise staff on shift and manage team responsibilities.

Skills

Customer service

Leadership

Problem solving

Team management

Job description

A leading leisure operator in Dorking is seeking a Duty Manager to oversee daily operations and customer service at their sports centre. The ideal candidate will manage staff, ensure a welcoming environment, and maintain safety and cleanliness across facilities. This full-time position offers extensive training and development opportunities, competitive pay as an accredited Living Wage employer, and a chance to grow in a rewarding role. Applicants should be passionate about leisure and eager to contribute to community well-being.