Duty Manager (Aircraft Appearance)

OCS Group; Manchester; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading facilities management company in Manchester is seeking Duty Managers to oversee the delivery of cabin cleaning services for a prestigious airline. The successful candidate will manage frontline teams, ensuring that aircraft are cleaned to exceptional standards in a fast-paced environment. Ideal applicants will have experience in aviation or facilities management, strong leadership skills, and the ability to work under pressure. A commitment to quality and safety is essential, alongside the necessity to meet vetting and work eligibility standards.

Qualifications

• Experience in aviation, facilities management, or fast-paced operational roles.
• Ability to inspire and direct frontline teams.
• Must have right to work in the UK and undergo security clearance.

Responsibilities

• Manage shift-based delivery of aircraft presentation.
• Lead and motivate frontline teams to achieve high standards.
• Ensure compliance with safety standards and operational requirements.
• Conduct quality checks and support audits.

Skills

People leadership skills

Communication skills

Problem-solving skills

Organizational skills

Job description

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role

We are looking for Duty Managers to oversee the safe, efficient and high-quality delivery of cabin cleaning services for a prestigious airline. You will lead frontline teams during your shift, ensure aircraft are cleaned to exceptional standards, and help maintain smooth turnaround performance in a fast‑paced aviation environment.

Key Responsibilities

• Manage shift‑based delivery of aircraft presentation for the airline.
• Lead, support and motivate frontline teams to achieve high standards and on‑time performance.
• Ensure all cleaning tasks meet operational requirements, service levels and safety standards.
• Work closely with Virgin Atlantic operations, crew and turnaround teams to resolve issues quickly.
• Conduct quality checks, support audits and take action to address any performance gaps.
• Support rostering, resource allocation and real‑time operational decision‑making.
• Maintain Health & Safety compliance and promote a safe working culture.
• Provide clear handovers and ensure consistent communication between shifts.

Ideal Candidate

• Experience in aviation, facilities management, soft services or other fast‑paced operational roles.
• Strong people leadership skills with the ability to inspire and direct frontline teams.
• Excellent communication and problem‑solving skills.
• Highly organised, calm under pressure and confident making quick decisions.
• Committed to delivering quality, safety and exceptional service.
• Aligned with OCS’s TRUE values
• Undergo vetting to CAA standards and security clearance, must have right to work in the UK.

How to Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

Equal Opportunity Statement彩图

We are an equal opportunities employer and rely on a diverse workforce with a bw range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.