Duty Manager

Nuffield Health Brentwood; Leicester; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading healthcare charity in Leicester is seeking a passionate Duty Manager to ensure the smooth operation of the gym while providing excellent customer service. The ideal candidate will possess strong sales experience, exceptional communication skills, and a collaborative spirit. Responsibilities include overseeing club operations, member engagement, and health safety protocols. Benefits include free gym membership and a reward package focusing on health and wellbeing. This role offers a chance to advance in a supportive environment.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Demonstrable sales experience and a collaborative spirit.
• Excellent communication skills and a passion for customer service.
• Ability to effectively oversee health and safety protocols.

Responsibilities

• Ensure smooth running of the club, including opening and closing.
• Engage with members to foster happiness and build relationships.
• Support and guide colleagues while upholding quality standards.
• Conduct tours for prospective members highlighting unique benefits.
• Help achieve sales targets and oversee health protocols.
• Swim to a high standard and cover Lifeguard breaks.

Skills

Sales experience

Communication skills

Customer service

Team leadership

Ability to swim

Job description

Duty Manager

Leicester | Fitness & Wellbeing Gym | Permanent | Full Time |

Salary up to £26,000 per annum depending on experience

40 hours per week

Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

As a Duty Manager at our gym, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.

As a Duty Manager, you will:

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Help achieve sales targets
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.