Duty Manager

Nuffield Health Brentwood; Hull and East Yorkshire; On-site; GBP 23,000 - 28,000; Part time

Job summary

A prominent fitness and wellbeing club in Hull is seeking a passionate Duty Manager to oversee daily operations and ensure member satisfaction. You will lead by example, assist in achieving sales targets, and foster relationships within the club. Ideal candidates should have strong sales and communication skills, and a passion for exceptional customer service. A swimming ability is necessary, alongside willingness to undertake lifeguard training. The role offers flexible hours and a benefits package tailored to your wellbeing.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Demonstrable sales experience in a similar role.
• Excellent communication and interpersonal skills.
• Strong customer service orientation.

Responsibilities

• Ensure smooth club operations including opening and closing.
• Engage with members and maintain their satisfaction.
• Support colleagues while upholding quality standards.
• Conduct tours for potential members.
• Oversee health and safety protocols.
• Assist in achieving sales targets.
• Swim to a high standard and undergo lifeguard training.

Skills

Sales experience

Excellent communication skills

Customer service passion

Ability to lead and guide colleagues

Swimming ability

Job description

Duty Manager – Hull Fitness and Wellbeing Club

Hull | Gym | Permanent | Part Time
20 hours per week

Up to £28,000 pro rata

Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

As a Duty Manager at our gym, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.

As a Duty Manager, you will:

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Help achieve sales targets
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as wereceive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.