Duty Manager

Wixamsacademy; Bedford; On-site; GBP 13,000 - 17,000; Part time

Job summary

A local education provider in Bedford is seeking a proactive Duty Manager to oversee lettings and respond to customer issues in a collaborative environment. This part-time role offers flexible hours, typically from 17:30 during weekdays and 08:30 on weekends. Candidates should demonstrate strong organizational skills and an enthusiasm for managing tasks effectively. Safeguarding of children and young people is a key priority. Commitment to equal opportunities is essential.

Qualifications

• Experience in handling customer issues and managing lettings.
• Ability to work in a fast-paced, collaborative environment.
• Proactive and enthusiastic approach to duties.

Responsibilities

• Manage lettings at designated times and respond to customer issues.
• Follow KSTE procedures and demonstrate decision-making skills.
• Prioritize tasks and plan effectively for operational excellence.

Skills

Organizational skills

Customer service experience

Decision-making ability

Job description

* Duty ManagerFast Apply# Duty ManagerEmployerLocation: Bedford, BedfordshireContract Type: PermanentHours: Part TimeSalary: £16,016.00Posted: 9th December 2025Start Date: As Soon As PossibleExpires: 20th January 2026 11:59 PMContract Type: PermanentStart Date: As Soon As PossibleJob ID: 1523401Start Date: As Soon As Possible* Contract Type :Permanent* Job ID: 1523401* Share :KST Enterprises Ltd is the trading arm of Knowldedge Schools Trust who own and manage schools. We have 2 sites in Wixams which we let for hire by external parties. We are seeking an organized, proactive and enthusiastic duty manager to join our growing company. You must enjoy working in a fast-paced, collaborative environment. You will be responsible managing the lettings at designated times and responding to all customer issues. You should be able to demonstrate experience in handling customer issues, follow KSTE procedures and the and the ability to prioritize and act on tasks, making decisions and judgement calls are a must. As a Duty Manager you will need to be able to prioritize your time and planning in order to achieve operational excellence.for full details please refer to the attached Job Description.this is an annualised hours role so each week/month the hours can vary but the pay will still be the same:- We are looking to hire two individuals to cover the business we have at our Schools this can vary but you will be informed in advance.- Weekday hours: usually from 17:30 term time- Weekend hours: from 08:30- Flexibility in how the shifts are split can be discussed, but ultimately shifts will be scheduled to suit and cover any business.All appointments are subject to safer recruitment and safeguarding checks, including an enhanced DBS clearance check, Prohibition from Teaching Checks and a Section 128 Direction Check (if applicable). KST is committed to the safeguarding of the children and young people in our care and actively promotes their welfare. We expect all staff and volunteers to share this commitment. KST is an equal opportunities employer and welcomes applications from minority groups.### Attachments### Safeguarding Statement:Wixams Academy is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and volunteers to understand and share this commitment. We have a shared commitment to develop a culture of respect, where discrimination is not tolerated. We welcome all applications, including those from under-represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.### Wixams Academy