Divisional Secretarial Support

The Salvation Army International; Tynemouth; On-site; GBP 22,000 - 28,000; Full time

Job summary

A non-profit organization in Tynemouth is seeking a Divisional Secretarial Support. You will provide comprehensive secretarial services, support Divisional Leaders, and handle various administrative tasks. The ideal candidate will have expertise in secretarial functions, strong communication skills, and experience with Microsoft Office. This is a full-time entry-level position with competitive hours and responsibilities in an engaging work environment.

Qualifications

• Experience in secretarial duties including document drafting and diary management.
• Strong interpersonal and customer service skills.
• Ability to plan, organize, and prioritize tasks independently.

Responsibilities

• Provide secretarial support to Divisional Leaders.
• Manage correspondence, inquiries, and visitors.
• Support planning and administration of DHQ conferences.

Skills

Secretarial duties

Communication skills

Organisational skills

Microsoft Office proficiency

Tools

Microsoft Office (Word/Excel/Powerpoint)

Outlook

Teams

Job description

Divisional Secretarial Support

Working hours: 35 hours per week

Interview Date: 10th December 2025

Our North East Divisional Headquarters (DHQ) based in North Shields is looking for a Divisional Secretarial Support to provide a full range of secretarial services to Divisional Leaders and to provide general administrative duties in support of the functions of the DHQ.

Key responsibilities:

• Provide a professional and client focused service that supports the Divisional Leaders with their specific secretarial requirements.
• Manage telephone calls, correspondence, enquiries and visitors for the Divisional Leaders including contact from external agencies, THQ colleagues, volunteer enquiries and donations from organisations or individuals.
• Support the planning and administration of DHQ conferences, events and projects alongside meeting minute taking.
• Fulfil relevant financial processes including ordering supplies and using the Salvation Army accounting system.
• Maintain both computer databases and hard copy filing systems as required, ensuring that confidential and sensitive information is handled appropriately and producing meeting minutes.
• Manage the Divisional Leaders’ diaries, setting up meetings, engagements and making travel/accommodation arrangements as required.

The successful candidate will have:

• Excellent experience and knowledge of specific secretarial duties including drafting documents, diary management, organising meetings, booking travel, managing expenses and servicing board meetings (including minute taking).
• Strong communication (both written and verbal), interpersonal and customer service skills with the ability to develop strong, successful, and collaborative working relationships with internal and external stakeholders.
• Demonstrable ability to plan, organise and prioritise their tasks to effectively meet objectives to the expected quality standards and time scales with minimal supervision.
• Strong experience of using IT software such as Microsoft Office (Word/Excel/Powerpoint), Outlook and Teams.

Appointment subject to satisfactory references, proof of right to work in the UK.

For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Administrative
• Industries: Non‑profit Organisations