Dispensing Optician

Specsavers; Leicester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retailer in Liffey Valley is seeking a skilled Dispensing Optician to join their team. In this role, you'll provide outstanding customer service while managing aftersales and quality handovers with Optometrists. The ideal candidate is a qualified and registered Dispensing Optician, ready to engage with the community and contribute to building a loyal customer base. Enjoy a competitive salary, performance-based bonuses, and exceptional professional development opportunities.

Benefits

Performance-based bonus scheme

Pension contribution

Clinical and professional development opportunities

Access to cutting-edge clinical technology

Qualifications

• Must be a qualified and registered Dispensing Optician.
• Ability to provide excellent customer service at all times.
• Experience with managing customer complaints and problem solving.

Responsibilities

• Provide good levels of customer service to customers.
• Liaise with Optometrists for quality handover.
• Manage aftersales service including complaints.

Skills

Clinical judgment

Customer service

Problem solving

Education

Qualified and registered Dispensing Optician

Job description

Location: Liffey Valley, Co.Dublin
Salary: Competitive basic depending on your experience.
Working Hours: Full or part-time
Experience Level: Must be a qualified and registered DO

Come and join our accomplished team as a Dispensing Optician at Specsavers Liffey Valley, where we are at the height of customer care. Join us and help work to ensure every single one of our customers receives the very best patient experience. We’re community-focused and we need someone ready to use their passion, skills and experience to build on our ever-growing and loyal customer base.

Our Dispensing Opticians are the face of our clinic on the shop floor and usually an integral part of our store management team, so we’re keen to get you up to speed with management responsibilities. With ILM courses, pre-reg supervision and Specsavers Partnership Pathway available, we can guide you on your way to becoming a great leader. This – along with your clinical expertise – will stand you in good stead if you choose to become a store director yourself one day.

We’re dedicated to our customers, but what really makes this role stand out is that we offer a workplace with a difference - where people grow both personally and professionally.

What’s on offer?

• Outstanding annual salary based on experience – we can talk more about this at interview
• A highly rewarding performance-based bonus scheme
• Pension contribution
• Exceptional clinical and professional development opportunities
• Access to cutting-edge clinical technology, such as OCT

The Role in a Nutshell:

• Ensure that you provide good levels of customer service to customers at all times.
• Liaise with Optometrists to ensure that each customer you dispense receives a consistent quality handover.
• Manage aftersales service (including complaints and problem solving) in a customer service focused ‘can do’ manner.
• Contribute to achievement of individual and team sales targets by demonstrating effective professional sales techniques.

Then there’s you

Alongside being a qualified and CORU-registered Dispensing Optician, we are searching for someone who shares our store’s ethos. Someone who wants to grow, develop and offer exceptional customer care along the way. We want a practitioner who prides themselves on their clinical judgment, that isn’t afraid of a hands‑on approach and who is keen to get involved and build rapport with the rest of the team. In summary, we’re looking for a skilled Dispensing Optician to join us, be part of the team and assist in driving our practice forward.

Get in touch

For more information or to apply for this role, don't hesitate to get in touch with Chris Sullivan - [e-mail] - 087 426 5208