Dispensing Optician

The Boots Company PLC; Barnstaple; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare retail store in Barnstaple is looking for a qualified Dispensing Optician to deliver exceptional customer care and expert advice. You'll work closely with the Optical team, providing clinical support and guidance to customers selecting eyewear. We're seeking individuals registered with the General Optical Council and who have a passion for ongoing learning. Enjoy a range of benefits, including retirement plans, employee discounts, and flexible benefits. Be part of a valued team and help customers see what’s possible.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave

Flexible benefits scheme

Qualifications

• Qualified Dispensing Optician with GOC registration.
• Passion for continuous learning and development.

Responsibilities

• Provide clinical support in store for regulated dispensing.
• Inspire Optical team by sharing expertise.
• Listen to customers' needs and provide advice.
• Help customers choose correct eyewear.
• Support efficient operational processes.
• Provide expertise for specialist patient needs.

Skills

Customer care

Expert advice

Clinical support

Embrace new technologies

Education

Registered with the General Optical Council (GOC)

Job description

What you’ll be doing

As a qualified Dispensing Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. You will work in one of our stores, reporting to the Store Manager.

Key responsibilities

• Providing clinical support in store for regulated dispensing
• Inspiring your Optical team by sharing your knowledge to offer the very best service
• Listening to the needs of customers and offering expertise and advice
• Helping our customers to choose the correct eyewear and ensuring they receive the best product suited to their needs
• Supporting the team to deliver an efficient model day and operational processes to ensure that the business trades legally
• Providing expert knowledge for patients with more specialist requirements

What you’ll need to have (our must‑haves)

• Registered with the General Optical Council (GOC)
• Passion for your own learning and development, completing all CPD training as part of the GOC requirement

It would be great if you also have

• Ability to embrace new technologies

Where your brilliance can take you

At Boots Opticians, your clinical career can go in many directions – from clinician and non‑clinical leadership roles to even owning your own Boots Opticians store through our Franchise Academy. Whatever path you choose, we’ll help you get there.

Rewards designed for you

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third‑party sites are not endorsed by Boots Opticians and may not be accurate.

A bit about us

At Boots Opticians, we help everyone see what’s possible, from our customers to our colleagues. We’re a proud equal opportunity employer, and the diversity of our colleagues is so important to us, as we create a positive and inclusive workplace for everyone who steps through the door. With a supportive team and trusted brand behind you, join us, and be brilliant with Boots.

What’s next?

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full‑time, we are open to discussing part‑time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

This role requires the successful candidate to complete a pre‑employment check after receiving an offer. Depending on your location, you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable Groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.

We hope to hear from you soon.

Be brilliant with Boots.