Dispensary Manager

West Suffolk Clinical Commissioning Group; Debenham, Otley, Grundisburgh; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A healthcare provider in Debenham, UK is seeking a dispensary manager to oversee the daily operations of its dispensary service across three sites. The ideal candidate will be a registered pharmacy technician with substantial experience in a dispensary environment and strong supervisory skills. This hands-on management role requires oversight of workflows, stock control, and ensuring safety in medication dispensing. The role offers a comprehensive benefits package, including an NHS pension, health service discounts, and professional growth opportunities.

Benefits

NHS pension (23.7 employer contribution)

Electric car salary sacrifice scheme

Health service discounts

Minimum 33 days annual leave

Enhanced maternity & paternity terms

High street discounts

Salary sacrifice schemes for technology and gym memberships

Qualifications

• Substantial experience working in a dispensary environment, ideally within general practice or primary care.
• Willing and able to work flexibly across multiple sites.

Responsibilities

• Oversee day-to-day running of the dispensary service.
• Manage the dispensary team and maintain workflows.
• Ensure medicines are dispensed safely and accurately.

Skills

Registered Pharmacy Technician with the GPhC

Experience managing or supervising staff

Knowledge of medicines management

Organisational skills

Education

Pharmacy Technician Level 3 qualification (or equivalent)

Job description

About the Role

Are you a pharmacy technician looking for a role where you can really shape how a dispensary runs?

We are looking for a dispensary manager to take responsibility for the day‑to‑day running of our dispensary service across Debenham Group Practices three sites, for up to 37.5 hours per week.

You will be mainly based at Debenham, with regular working across Otley and Grundisburgh, and you will play a key role in making sure our dispensary service is safe, organised, and works well for both patients and staff.

This is a hands‑on management role where you will oversee how the dispensary operates across all three sites.

You'll manage the dispensary team, keep a close eye on workflows, stock, and standards, and make sure medicines are dispensed safely and accurately. You will also support wider pharmacy and prescribing activity by helping to resolve patient and prescription queries, working closely with GPs, pharmacists, and the practice team.

You'll take the lead on areas such as controlled drugs and DSQS, and act as the main point of contact for dispensary matters within the practice.

For further information, please see the job description attached.

About the Candidate

To be considered for this position, you will have the following:

Essential

• Registered Pharmacy Technician with the GPhC.
• You hold a Pharmacy Technician Level 3 qualification (or equivalent).
• Substantial experience working in a dispensary environment, ideally within general practice or primary care.
• Experience managing or supervising staff.
• Strong knowledge of medicines management, ordering, stock control, controlled drugs, and DSQS requirements.
• Organised, methodical, and able to manage competing priorities across multiple sites.
• Willing and able to work flexibly across Debenham, Otley, and Grundisburgh.

Desirable

• Experience preparing for or supporting inspections, audits, or contractual assurance.
• Experience contributing to service improvement or redesign initiatives.

About Us

Suffolk Primary Care (SPC) is a forward‑thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors & staff to share resources, ensuring the continued delivery of high‑quality healthcare. We are committed to equal employment opportunities and encourage applications from all qualified individuals.

Benefits

• NHS pension (23.7 employer contribution)
• Electric car salary sacrifice scheme
• Eye care vouchers
• Health service discounts, including a complimentary Blue Light card for new starters
• Minimum 33 days annual leave (inclusive of bank holidays) for full‑time employees, with enhancements for long service
• Enhanced maternity & paternity terms
• High street discounts via our online portal
• Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, & gym memberships

At SPC, we invest in our staffs professional growth & well‑being, fostering a positive work environment that benefits both our team and the communities we serve.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.