Directorate Lead — Neurosurgery & Rehabilitation

Cambridge University Hospitals; Cambridge; On-site; GBP 38,000 - 47,000; Full time

Job summary

A leading UK healthcare provider in Cambridge is seeking a motivated Directorate Support Manager for Neurosurgery and Rehabilitation. This role involves leading the administrative team and managing patient pathways to meet NHS targets. The ideal candidate will have a degree or equivalent experience, significant management experience in a customer service setting, and skills in statistical analysis. Offering a competitive salary from £38,682 to £46,580, the position promotes a flexible and inclusive work environment.

Benefits

On-site leisure facilities

Reduced cost bus travel

Subsidised parking

Development opportunities

Qualifications

• Significant level of management in a customer service environment.
• Experience of line managing staff in a patient-facing environment.
• Experience of mathematical and statistical analysis.
• Experience of preparing reports and presentations.
• Evidence of service improvement.
• Experience of using NHS information systems.

Responsibilities

• Lead the administration team for neurosurgery services.
• Manage patient pathways to meet NHS targets.
• Provide daily support and communication across the team.
• Report on key metrics within the department.

Skills

Interpersonal Skills

Numerical and analytical skills

Communication skills

Judgement

Adaptability

Team-working skills

Organisation and planning

Presentation skills

Education

Educated to degree level or equivalent experience

Tools

Microsoft Excel

CHEQS

Epic

NHS PAS

Microsoft Teams

Job description

A leading UK healthcare provider in Cambridge is seeking a motivated Directorate Support Manager for Neurosurgery and Rehabilitation. This role involves leading the administrative team and managing patient pathways to meet NHS targets. The ideal candidate will have a degree or equivalent experience, significant management experience in a customer service setting, and skills in statistical analysis. Offering a competitive salary from £38,682 to £46,580, the position promotes a flexible and inclusive work environment.