Director, Service Cloud Strategy & Evangelism (EMEA)

Salesforce, Inc.; City of London; Hybrid; GBP 100,000 - 140,000; Full time

Job summary

A leading cloud software company in London is seeking a Director of Product Strategy & Evangelism for Service Cloud. This role involves driving product adoption and working closely with cross-functional teams to meet commercial objectives. The ideal candidate will have over 10 years of experience in product management and a strong understanding of Salesforce CRM systems. Exceptional leadership and communication skills are essential, along with a commitment to customer success. This position requires 30% travel.

Benefits

Inclusive workplace

Opportunities for professional growth

Comprehensive benefits package

Qualifications

• 10+ years of experience in product management, particularly in Service Cloud.
• Proven track record of delivering successful software products.
• Exceptional leadership and communication skills.

Responsibilities

• Drive product adoption of Service Cloud.
• Own engagement strategy with the EMEA Service Cloud ecosystem.
• Represent Salesforce as a product expert in customer interactions.

Skills

Product management experience

Leadership skills

Salesforce CRM knowledge

Strategic thinking

Customer success focus

Job description

A leading cloud software company in London is seeking a Director of Product Strategy & Evangelism for Service Cloud. This role involves driving product adoption and working closely with cross-functional teams to meet commercial objectives. The ideal candidate will have over 10 years of experience in product management and a strong understanding of Salesforce CRM systems. Exceptional leadership and communication skills are essential, along with a commitment to customer success. This position requires 30% travel.