Director of Revenue Operations

RevOps Tools; City of London; Hybrid; GBP 100,000 - 140,000; Full time

Job summary

A leading European CCaaS provider is seeking a Director of Revenue Operations to oversee the entire revenue lifecycle and drive the company's go-to-market strategy. The role involves leading a team and optimizing revenue operations across multiple countries, requiring extensive RevOps leadership experience, particularly in B2B SaaS. The position offers a highly flexible hybrid working model and competitive compensation.

Benefits

Competitive compensation

Flexible remote-friendly culture

Strategic influence within the company

Qualifications

• Proven RevOps leadership experience at Director or Head of level in a B2B SaaS company.
• Track record of scaling revenue operations across multiple geographies/markets.
• Deep hands-on expertise with HubSpot and/or Salesforce.

Responsibilities

• Design, implement and continuously optimize the full revenue funnel.
• Own the entire GTM tech stack.
• Drive cross-functional alignment between Marketing, Sales, Product, Finance, and Executives.

Skills

RevOps leadership experience

B2B SaaS metrics mastery

Analytical skills

Team management

Tools

HubSpot

Salesforce

Tableau

Snowflake

Job description

Director of Revenue Operations (RevOps) – High-Impact Leadership Role

Location: Europe (UK, Copenhagen or Stockholm – Hybrid/Remote Flexible)

A profitable, private-equity-backed European leader in cloud Contact Centre as-a-Service (CCaaS) is scaling aggressively and seeking an exceptional RevOps Director to own and supercharge the entire go-to-market engine.

With FY25 budgeted revenue of $75m, 300 employees, 900+ enterprise customers and servicing 60,000 agents daily, the company is the undisputed #1 provider in the Nordics, the fastest-growing challenger in the UK, and now expanding into Benelux and Finland.

The Mandate

You will own the end-to-end revenue lifecycle and lead a team of 9 specialists across:

• Marketing Operations
• Sales Operations
• Customer Success Operations
• Systems & Integrations
• Deal Desk & Revenue Analytics

Your mission: build a world-class, scalable revenue engine that powers the company to become the clear #1 CCaaS provider across Europe.

Key Responsibilities

• Design, implement and continuously optimise the full revenue funnel (Marketing → Sales → CS → Expansion)
• Own the entire GTM tech stack (CRM – currently migrating HubSpot → Salesforce – plus revenue intelligence, CPQ, BI and forecasting tools)
• Deliver predictable, accurate forecasting and executive-level reporting/dashboards
• Drive cross-functional alignment between Marketing, Sales, Product, Finance and the Executive team
• Optimise territories, quota setting, compensation plans and sales productivity
• Champion data quality, governance and scalable infrastructure
• Lead high-impact projects: system migrations, process re-engineering, new market launches
• Build, mentor and grow a high-performing RevOps team

Who We’re Looking For (Must-Have)

• Proven RevOps leadership experience at Director or Head of level in a B2B SaaS company
• Track record of scaling revenue operations across multiple geographies/markets
• Deep hands-on expertise with HubSpot and/or Salesforce plus modern RevTech stack (Outreach, Gong/Chorus, LeanData, Snowflake, Tableau/Looker, etc.)
• Strong commercial acumen and mastery of B2B SaaS metrics, lead-to-cash processes and pipeline management
• Analytical, detail-oriented and able to move seamlessly between strategy and execution
• Experience managing and developing a team
• Eligible to work in the UK, Denmark or Sweden (no sponsorship available)

Bonus Points (Nice-to-Have)

• Previous experience in Contact Centre (CCaaS), Customer Experience or related vertical
• Scaled RevOps in a 150–1000 employee PE- or VC-backed business
• Taken a company through a HubSpot → Salesforce migration

Why You’ll Love It Here

• True strategic influence – you’ll present to the CEO, CRO and CFO
• High visibility and fast-track career progression in a profitable, high-growth scale-up
• Top-tier work-life balance with genuine flexible and remote-friendly culture
• Competitive compensation benchmarked by Mercer, plus meaningful equity upside
• A values-driven, trust-based Nordic culture that lives “Stronger Together” and “Stay Hungry”
• Rapidly improving diversity (C-suite now 50:50 gender split; female new hires up from 23% → 41% in three years)

Location: UK (London or home-based), Copenhagen or Stockholm – highly flexible hybrid model.