Director of Outsourcing

1st Formations Limited.; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

A corporate services group is seeking an Outsourcing Director to expand their accountancy arm in London. The role involves strategic leadership, client management, and team development. Candidates should have significant experience in accounting, proven leadership skills, and the ability to drive business growth. The position offers a competitive salary, extensive benefits, and an inclusive work environment.

Benefits

25 days annual leave plus 8 public holidays

Private Medical, Dental, and Optical Insurance

Annual cost-of-living salary increase

Cycle to Work Scheme

Dog-friendly office

Free soft drinks and bean-to-cup coffee

Free lunches on Mondays and Wednesdays

Qualifications

• Partner-led qualified accountant with ACA, ACCA or equivalent qualification.
• Significant post-qualification experience in a senior role within a professional services firm.
• Proven experience managing teams and stakeholders.

Responsibilities

• Lead the strategic expansion and development of the accountancy side of the business.
• Drive business development initiatives, including networking and marketing strategies.
• Monitor market trends and adapt service lines to remain competitive.

Skills

Leadership

Client Relationship Management

Business Development

Education

ACA, ACCA or equivalent qualification

Job description

1 day ago Be among the first 25 applicants

We’re a dynamic and rapidly expanding Corporate Services Group, led by our passionate founder and CEO. With a thriving customer base of over 500,000 and consistent growth of 20% year-on-year, we're shaking up the business services space. From Company Formation and Legal Support to Virtual Offices, Call Answering, and Live Chat solutions, we provide everything businesses need to start, grow, and succeed. Profitable, innovative, and customer-obsessed, we’re on a mission to redefine how modern businesses are supported—and we’re looking for driven individuals to grow with us.

Job Summary

As an Outsourcing Director, the individual will be in a key senior leadership role with a primary focus on expanding the accountancy arm of the business and building a high-performing, collaborative team. They will take full ownership of revenue-generating accountancy services, driving growth through the delivery of exceptional client service, the identification of new opportunities, and the implementation of scalable processes. This role demands advanced accounting expertise, strategic foresight, and proven leadership capabilities. A crucial aspect of the position involves mentoring and expanding the team to meet growing demand, fostering a progressive culture of continuous improvement, innovation, and professional development.

What You’ll Own & Lead:

• Lead the strategic expansion and development of the accountancy side of the business, aligning with overall company objectives.
• Identify new revenue opportunities within existing client portfolios as well as develop new client relationships to grow the accountancy division.
• Drive business development initiatives, including networking, partnerships, and marketing strategies to expand service offerings and client base.
• Monitor market trends and regulatory changes to adapt service lines and ensure the practice remains competitive and compliant.
• Recruit, manage, and nurture a high-performing team of part-qualified accountant customer service agents, fostering a culture of excellence to support business growth and deliver exceptional client service.
• Collaborate with clients to identify value-added services and process improvements to support their financial goals.
• Lead client onboarding processes, ensuring a smooth transition and continuity of service.
• Take full accountability for the performance of the accountancy department, including budgeting, forecasting, and profit & loss management.
• Oversee the accurate and timely preparation and submission of statutory accounts for a high volume of small, limited companies, ensuring full compliance with Companies House and HMRC requirements.
• Ensure compliance with industry regulations, ethical standards, and internal policies at all times.
• Use data and reporting to inform decision-making and evaluate departmental performance against KPIs.
• Represent the accountancy function in internal meetings and contribute to strategic planning at the leadership level.

What You Bring to the Table

• Partner-led qualified accountant with ACA, ACCA or equivalent qualification
• Significant post-qualification experience in a senior role within a professional services firm
• Strong technical expertise in accounting standards (e.g., IFRS, GAAP) and tax regulations
• Proven experience in financial reporting, audits, and advisory services
• Demonstrated leadership with the ability to manage teams and stakeholders
• Experienced in mentoring and developing junior staff
• Strong decision-making and problem-solving capabilities
• Excellent interpersonal and communication skills for effective client engagement
• Proven track record in building and maintaining long-term client relationships
• Commercially aware with a strategic mindset to support firm-wide growth
• Skilled in identifying new business opportunities and driving revenue

Who You’ll Be Working With

You’ll be surrounded by passionate, talented changemakers with big ambitions—not just for our business but for our world. Our teams are based remotely and on-site in London and Glasgow, and you’ll be the critical cultural connector between them all. We're a company striving for best-in-class service through empathy, integrity, and innovation—and we want you to be the voice and leader who helps us get there.

Remuneration and Benefits

• 25 days annual leave, plus 8 public/bank holidays
• Private Medical, Dental, and Optical Insurance for you and your family
• Death in Service cover (4x annual salary)
• Employee Assistance Program
• 14 weeks maternity leave pay, 2 weeks paternity leave pay
• 2 paid Volunteering Days per year with our charity partner.
• Annual cost-of-living salary increase
• Cycle to Work Scheme
• Dog-friendly office
• Indoor bicycle storage, changing, and shower facility
• Free soft drinks and bean-to-cup coffee all day
• Free Monday and Wednesday lunches

1st Formations is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We consider all applicants for employment without regard to race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, criminal history, disability, or gender identity. We encourage individuals from all backgrounds to apply. If you have a disability or special need that requires accommodation, please let us know.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing, Consulting, and Business Development

• Industries

  Law Practice, Accounting, and Business Consulting and Services

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