Direct Payments Support: Payroll & Employer Setup

Stotles; Cardiff; On-site; GBP 40,000 - 60,000; Full time

Job description

Direct Payments Support Service Opportunity

The Direct Payment Support Service for individuals who wish to take up direct payments is provided on behalf of the Council by a contracted service provider. The Direct Payments support service model consists of the following key services:

• Core Support – advice and assistance to Clients on all aspects of choosing and making independent care arrangements, whether through the employment of Personal Assistants or via third‑party care agencies, residential or respite provision.
• Payroll – providing comprehensive payroll services, or supporting Clients who choose to run their own payroll.
• Managed Accounts – setting up a dedicated managed account for each Client with appropriate oversight from finance officers in the Council.
• Employer Setup – delivering support, advice and practical assistance to enable Clients to employ their own Personal Assistants, including contracts of employment, health and safety, risk assessments, insurance, contingency planning and all employer responsibilities.
• Recruitment – conducting an initial recruitment round covering up to three Personal Assistants, with subsequent additions agreed and charged individually.

The provider will also deliver additional tailored support such as hiring Personal Assistants, payroll services and managed banking support.

The purpose of the support service is to ensure that adequate advice, information and assistance is available to all clients, carers and their families, as well as to potential clients, and to enable the client to effectively use their Direct Payment to enhance their quality of life.

Micro Enterprises have proven to be a valuable addition to the choice and flexibility service users can access to meet their care and support needs. The Direct Payments Support Service provider will work with the Council to develop and grow the micro enterprise provision in Cardiff.

The Council is seeking to understand the potential marketplace of organisations that are currently or have experience of delivering a Direct Payments Support Service. Specifically we are looking for interest from those organisations that are currently or have experience of providing the model of service and all its elements as outlined above.

NHS Tower Hamlets Clinical Commissioning Group