Direct Line Van Product Manager

Direct Line Group; Bristol; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading insurance company is seeking a Van Product Manager to join the Commercial Team in the UK. The role involves overseeing product management, analyzing customer insights, and identifying market opportunities. Candidates should possess strong business acumen and experience in stakeholder management, particularly within the insurance sector. This permanent, full-time position offers hybrid working, benefits, and a supportive work environment focused on individual empowerment and inclusivity.

Benefits

Annual performance-based bonus

50% off Direct Line Group insurance products

Flexible benefits scheme

Employee Assistance Programme

Qualifications

• Experience in a similar role within the insurance sector.
• Ability to synthesize market and customer information.
• Experience in financial aspects such as budgeting and trading.

Responsibilities

• Deliver business objectives through product management and analysis.
• Manage product delivery and trade-offs between outcomes.
• Identify growth opportunities aligned with Commercial Direct strategies.

Skills

Business acumen

Stakeholder management

Financial management

Market analysis

Job description

Direct Line Van Product Manager

Direct Line is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything we do. Whether you’re already part of Direct Line or thinking about joining us, you’ll have the chance to be recognised for your skills, build on them, and be empowered to do your very best.

We currently have an exciting new opportunity to join our Commercial Team as a Direct Line Van Product Manager. This is a permanent and full‑time position, that can be based from our London, Leeds or Bristol office (hybrid working).

What you’ll be doing

Commercial Direct are on a mission to create and capture the direct commercial market by putting customers at the heart of everything we do.

As a valued member of the team, you will be responsible for helping to deliver business objectives through product management, analysis of customer and market insight, and identifying opportunities to improve trading performance.

You will work alongside the Head of Products to align overall insurance vision and strategy with specific product missions and manage delivery of outcomes for Commercial Direct insurance products.

Leading project delivery, managing trade‑offs between customer and commercial outcomes and strategies.

You will work alongside stakeholders to identify areas for growth and build future product roadmaps aligned to the Commercial Direct growth plans.

Leading change team input into trading meetings with matrix‑managed stakeholders to articulate opportunities and potential risks.

Actively seeking out and bringing the ‘voice of the customer’ into all activities.

Identifying and driving development opportunities in line with consumer demand and overall Commercial Direct strategy.

Developing test & learn initiatives to improve product performance.

Ensuring the product adapts in line with shifts in consumer behaviour and market forces.

Working with key internal stakeholders to drive alignment with key internal interfaces outside of the team (Operations / Claims / CustomerCoE).

Leading on engagement with external business partners, creating strong relationships and effective dialogue to drive agreed outcomes.

Building deep understanding of regulatory landscape and identifying implications on business models, products and processes.

What we’re looking for

Business and financial acumen gained from relevant experience in a similar role.

A deep understanding of the insurance sector including the consumer, competitor and regulatory landscape.

Ability to gather and synthesise information from a broad range of customer, market and competitor sources to build a robust information base about the wider business context and use this insight to drive idea generation and execution.

Skilled at developing key relationships with both internal and external stakeholders to maximise support for the business.

Experience of managing financial aspects such as budgeting, planning, commercial trading and producing business cases.

Ability to manage complex trade‑offs between customer and commercial outcomes and strategy.

Hours and Contract

35 hours per week.

Permanent contract.

Closing date: Friday 26th December 2025.

Benefits

Annual performance‑based bonus, 50% off home, motor and pet insurance plus free Green Flag breakdown cover, additional optional health and dental insurance, EV car scheme, buy‑as‑you‑earn share scheme, employee discounts and cashback, and many more.

The Basics

• 22 days holiday rising to 30 days depending on role. Plus up to 5 days to buy or sell.
• Company pension contributions of 9% of salary.
• Income protection at 50% of salary for 5 years.
• Life assurance cover at four times salary.

Discounts

• Free Green Flag breakdown cover.50% off Direct Line Group products in motor, home and pet insurance when named on the policy.Discounts and cashback savings across hundreds of other well‑known brands.

Flexibility

• Flexible benefits scheme for income protection, life assurance and other components.
• Salary‑sacrifice scheme for fully electric and plug‑in hybrid cars, and private dental and medical cover.
• Enhanced maternity, paternity, shared parental, and emergency dependant leave.

Wellbeing

• Employee Assistance Programme (EAP) offering information on financial and mental wellbeing, emergency support and advice.
• Trained mental health first aiders (MHFA) available for support whenever you need it.
• Volunteering opportunities through our partnership with Neighbourly.
• Donation matching up to £50 a month for local community contributions.

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We recognise and embrace people who work in different ways, so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.