Digital - Technician

JCDecaux JCDecaux Group; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading digital advertising company in Greater London is seeking a Digital Technician to ensure the reliability and quality of digital advertising assets. This role involves fault resolution, conducting preventative maintenance, and adhering to health and safety standards. Candidates should have troubleshooting experience, a clean UK driving licence, and be comfortable working outdoors. Competitive benefits and a supportive working environment are offered, fostering a diverse and inclusive culture.

Benefits

Company van for commuting

Mobile phone

All necessary equipment provided

Opportunities for external training

Qualifications

• Previous experience in troubleshooting mechanical and electrical issues.
• Competent with laptops, smartphones, and mobile devices.
• Clean UK driving licence required.

Responsibilities

• Respond to callouts for digital asset faults and ensure timely resolution.
• Conduct planned preventative maintenance and assist with site quality checks.
• Capture operational data and produce reports maintaining documentation.

Skills

Troubleshooting experience

Mechanical aptitude

Understanding of WAN/LAN networks

Experience with digital screens

Communication skills

Tools

Microsoft Office

PPE

Mobile devices

Job description

As the Digital technician you’ll join the Digital Operations Maintenance team, responsible for ensuring the reliability, performance, and visual quality of digital advertising assets across both large and small format sites. The Digital technician plays a vital role in prolonging asset life through scheduled preventative maintenance, fault resolution, and cleaning.**What you'll be doing...****Maintenance & Fault Resolution*** Respond to callouts for digital asset faults, ensuring clear communication and timely resolution* Conduct planned preventative maintenance and assist with site quality checks* Report damage promptly and accurately* Ensure correct tools, equipment, and parts are taken to site and maintained in good order**Operational Standards*** Maintain tools, PPE, and vehicle cleaning equipment to high standards* Adhere to safe systems of work and health & safety guidelines* Manage van stock and spare parts, following booking and stock procedures* Complete daily worksheets, requisitions, and vehicle documentation accurately* Coordinate vehicle servicing with the transport team* Liaise with Operations Managers on site-related issues* Support other duties as required by the line manager**Working Practices*** Ensure all operational practices comply with current regulations* Stay informed on industry developments to support JCDecaux’s leadership in DOOH**Reporting & Documentation*** Capture operational data, produce reports, and maintain accurate documentation**A little bit about you...****Technical*** Previous troubleshooting experience, mechanical, electrical or both* Previous basic electrical work experience* Familiar with digital screens, IT systems, and Microsoft Office tools* Competent with laptops, smartphones, and mobile devices* Understanding of WAN/LAN networks, cellular connectivity, and ADSL routers* Mechanical aptitude and readiness for Network Rail training (provided)* IPAF & PASMA certification and MEWP experience (desirable but not essential)**Operational Readiness*** Clean UK driving licence* Comfortable with lifting duties and working at height* Comfortable working outdoors in all weather conditions* Responsible for van stock, spare parts, and equipment upkeep**Personal Attributes*** Professional, well-presented (PPE provided), and a confident communicator* Proactive, solutions-focused, and calm under pressure* Organised, adaptable, and self-motivated* We believe in building a diverse and inclusive culture and positive employee experience.* We are One Team, more than just ourselves.* We are customer first, we understand, and help solve our customers’ problems.* We Test & Learn, we are empowered to learn and grow, unafraid of change.* We choose to care, we are committed to doing the right thing, the right way.**It’s really important to us that we give as much to our colleagues as they give to us.**Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves.We believe that diversity of thought, experience and background provides the platform for great creativity,We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.**Bonus (based on individual & company**): 8.33%**Working Pattern:**Tuesday-Saturday 6a.m-3p.m (with 1 hour break). Possibility for overtime on days off.**Location of Role**: (expectation that you are within 40 mins drive of location)**Equipment provided:** Company van to commute to work, Mobile phone, PPE and all equipment to complete your work**Training provided:** All job specific training and dependent on role external training like HGV, Forklift and electrical qualifications may be offered**Benefits:****About our recruitment process….**1. You find or get sent this job advert, read it, and feel like you’re you’d be a great addition to the JCD family.2. You send in your application to let us know you’re interested.3. We see your application, get excited, and give you a call.4. You’ll meet us twice, depending on the role prepare a presentation and we’ll get to know each other.**5.**You’ll begin your journey with us, were excited to support and develop you throughout you career.* We believe in building a diverse and inclusive culture and positive employee experience.* We are One Team, more than just ourselves.* We are customer first, we understand, and help solve our customers’ problems.* We Test & Learn, we are empowered to learn and grow, unafraid of change.* We choose to care, we are committed to doing the right thing, the right way.**It’s really important to us that we give as much to our colleagues as they give to us.**Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves.We believe that diversity of thought, experience and background provides the platform for great creativity,We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.**About our recruitment process….**1. You find or get sent this job advert, read it, and feel like you’re you’d be a great addition to the JCD family.2. You send in your application to let us know you’re interested.3. We see your application, get excited, and give you a call.4. You’ll meet us twice, depending on the role prepare a presentation and we’ll get to know each other.5. You’ll begin your journey with us, were excited to support and develop you throughout you career.