Digital Enablement Lead

DS Smith Plc; Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading packaging solutions provider is seeking a Digital Enablement Lead to drive the strategic use of technology across the business. The role involves managing a cross-functional team to enhance digital capabilities, improve customer engagement and optimize processes. Ideal candidates will have proven leadership skills, a strategic vision, and experience in digital transformation. Competitive salary and benefits include pension schemes, holidays, and employee assistance programs are on offer.

Benefits

Competitive salary

Pension scheme & Life insurance

Share Save scheme

Income Protection

25 days holiday plus Bank Holidays

Virtual GP and Occupational Health

Cycle to Work and shopping discounts

Qualifications

• Experience managing cross-functional digital or technology teams.
• Ability to interpret data and convert insights into actionable strategies.
• Strong communication and stakeholder engagement skills.

Responsibilities

• Lead the digital enablement strategy aligned with business objectives.
• Champion the adoption of new technologies across the organization.
• Drive data-led decision making and enhance data governance.

Skills

Strategic vision

Leadership capability

Analytical skills

Stakeholder engagement

Customer-focused approach

Education

Degree in Information Systems, Business, or Data Science

Project management certification (e.g., PRINCE2, Agile)

Tools

ERP systems

CRM platforms

Data analytics tools

Job description

Digital Enablement Lead page is loaded## Digital Enablement Leadremote type: Hybrid Workinglocations: Manchester: Londontime type: Full timeposted on: Posted Todayjob requisition id: R-11944**Digital Enablement Lead****Location:** Flexible (Remote with travel as and when required)Reports to: Head of TechnologyTMS (Total Marketing Support) are a subsidiary company of DS Smith. TMS provide Point of Sale Marketing solutions for leading brands as well as specialised packaging solutions.TMS are on an exciting digital transformation journey. We are looking for a Digital Enablement Lead to drive the strategic use of technology and data across the business, enabling efficiency, innovation, and improved customer engagement. This role leads a cross-functional team and plays a key part in shaping the future digital landscape of TMS.**Responsibilities*** Lead the digital enablement strategy, ensuring alignment with TMS business objectives and the wider DS Smith technology roadmap* Manage and develop a high-performing team consisting of a Business Analyst, Systems Analyst, and Continual Improvement Manager* Champion the adoption and integration of new technologies, ensuring they add value and align with existing systems and processes* Drive data-led decision making, working closely with the Data Manager to enhance data governance, architecture, and literacy across the business* Identify and implement opportunities to optimise processes and improve business efficiency* Enhance customer experience through the effective use of digital tools and solutions* Engage stakeholders across TMS and DS Smith Group to ensure successful delivery of digital initiatives* Lead change initiatives, ensuring effective communication and user adoption of new technologies or processes* Define and monitor KPIs to measure the impact and performance of digital initiatives* Represent the Technology function in cross-functional strategic planning, supporting the Head of Technology in shaping TMS’s digital future**Additional Information*** Full line management for a Business Analyst, Systems Analyst, and Continual Improvement Manager* Occasional travel to other TMS sites and DS Smith Group offices may be required**Person Specification*** Strong strategic vision with the ability to translate business needs into effective digital solutions* Proven leadership capability with experience managing cross-functional digital or technology teams* Highly analytical with the ability to interpret data and turn insights into action* Innovative mindset with a passion for exploring and applying emerging technologies* Excellent communication and stakeholder engagement skills* Customer-focused approach, with an understanding of how digital solutions enhance user and customer experience* Skilled in leading change and embedding new ways of working* Solid understanding of data governance, architecture, and analytics* Experience delivering digital transformation initiatives within complex or multinational environments* Knowledge of business systems such as ERP, CRM, and data platforms* Degree in a relevant field (Information Systems, Business, Data Science) and/or project management certification (e.g., PRINCE2, Agile) is desirable**What we can offer you:*** Competitive salary* Pension scheme & Life insurance* Share Save scheme* Income Protection* 25 days holiday plus Bank Holidays* Employee Assistance Programme* Virtual GP, Occupational Health & free Flu vaccine* Cycle to Work and shopping discounts“To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.”#LI-SPWe are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products.We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 60,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation,manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!