Digital Designer- The Underfloor Heating Store

City Plumbing; Basildon; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading eCommerce company in the UK is seeking a Digital Designer to create user-friendly and visually impactful assets for their digital platforms. The role involves designing website elements, supporting UX improvements, and collaborating with teams to enhance usability. Candidates should have a strong portfolio showcasing their design skills, proficiency in Adobe Creative Suite, and a good understanding of eCommerce principles. This is a hybrid role based in the UK, encouraging creativity and collaboration.

Benefits

Bonus

Discounts at numerous retailers

Life assurance

Flexible working options

Mental Health First Aid support

Qualifications

• Strong portfolio showcasing UX/UI design and responsive web assets.
• Good understanding of eCommerce layout principles and conversion-focused design.
• Experience designing assets for Shopify or other eCommerce platforms.

Responsibilities

• Design on-brand assets for websites and digital marketing channels.
• Support UX/UI improvements across landing pages and customer journeys.
• Collaborate with teams to implement design changes that enhance usability.

Skills

UX/UI design

Responsive web design

Adobe Creative Suite

Figma

Visual storytelling

Tools

Adobe Photoshop

Adobe Illustrator

HTML/CSS

Job description

The Underfloor Heating Store are seeking a Digital Designer to be responsible for designing user-friendly, visually impactful assets across our eCommerce websites and digital marketing channels.

Responsibilities

• Design on-brand assets for our websites, including homepage banners, promotional tiles, UX components, and content sections
• Support UX/UI improvements across landing pages and customer journeys (desktop & mobile)
• Collaborate with the eCommerce and development teams to implement design changes that enhance usability and performance
• Create digital graphics for email campaigns, paid ads, and social content
• Contribute to A/B testing ideas for visual elements and calls-to-action
• Maintain brand consistency across all digital touchpoints while pushing creative boundaries
• Work from briefs and performance feedback to iterate and improve asset performance
• Manage multiple design tasks efficiently with strong attention to detail

This is primarily a hybrid-based role. You should be based in the UK and our Head Office is based in Basildon.

You’ll live and breathe our digital-first ethos, with a proactive and “can-do” approach to Digital Design. You’ll enjoy working collaboratively with the wider Digital & IT team and you’ll be committed to acting with integrity and honesty in everything you do.

Qualifications

• Strong portfolio showcasing UX/UI design and responsive web assets
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, XD) and/or Figma
• Good understanding of eCommerce layout principles and conversion-focused design
• Familiarity with HTML/CSS (basic understanding is beneficial for collaboration)
• Strong visual storytelling and typography skills
• Experience designing assets for Shopify or other eCommerce platforms (preferred)
• Able to interpret briefs and data to guide design decisions

Benefits

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.