Desktop Support Engineer

OneAPPS Enterprise Technologies Ltd; Glasgow; On-site; GBP 20,000 - 30,000; Part time

Job summary

A technology consulting firm in Glasgow is seeking a part-time Desktop Support professional to provide technical support for desktop and laptop issues. The role involves troubleshooting hardware and software problems, assisting with installations, and maintaining IT asset inventory. Candidates should have a strong knowledge of Active Directory and secure LDAP. This position requires onsite work three days a week, specifically on Fridays, Saturdays, and Sundays.

Qualifications

• Experience in providing technical support for desktop and laptop issues.
• Knowledge of troubleshooting hardware and software problems.
• Experience with Active Directory and secure LDAP.

Responsibilities

• Provide technical support for desktop and laptop issues.
• Troubleshoot hardware and software problems.
• Assist with the installation and configuration of new equipment.
• Maintain inventory of IT assets.
• Document support requests and resolutions.
• Support & maintenance of Windows 10 related issues.
• Onboard and offboard users.

Skills

Technical support for desktop and laptop issues

Troubleshooting hardware and software problems

Assisting with installation and configuration

Maintaining inventory of IT assets

Active Directory knowledge

Job description

Overview

OneAPPS Consulting (www.oneapps.com) is a Technology consulting firm based out of London and offices across Europe. We are working on various projects involving diverse, multicultural teams with clients across the Europe. We are an invaluable partner and our teams have collaborated to support the growth of our clients. With more than 7 locations worldwide we help our clients to deliver their projects smoothly. We look forward to getting to know you and working with you.

Role

Role: Desktop Support

Location: Glasgow

Work mode: Onsite only (No remote/ No hybrid)

Part time: 3 days weekly - Fri/Sat/Sunday

Description

Description:

• Provide technical support for desktop and laptop issues.
• Troubleshoot hardware and software problems.
• Assist with the installation and configuration of new equipment.
• Maintain inventory of IT assets.
• Document support requests and resolutions.
• Active Directory and secure LDAP
• Support & Maintenance of Windows 10 related issues.
• Onboarding / Offboarding users

If this role sounds like you, we invite you to apply. Thanks.