Design Lead for Public Services

Made Tech Limited; City of London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A technology service provider is seeking a design leader to oversee interaction and service design for public sector solutions. Responsibilities include mentoring designers, leading teams, and ensuring the quality of service delivery. The ideal candidate will possess strong design skills, a focus on user needs, and the ability to influence key stakeholders. The company offers a flexible benefits platform and paid counseling services.

Benefits

Flexible benefits platform

Smart Tech scheme

Paid counseling

Social and wellbeing events

Qualifications

• Able to develop novel approaches to complex design challenges.
• Act as a leader and advocate for design practices.
• Influence clients and peers in interaction and service design.
• Fully responsible for meeting objectives.
• Establish milestones and assign tasks.

Responsibilities

• Lead the design process and communicate decisions.
• Ensure quality of design delivery across multiple teams.
• Support the hiring and onboarding of designers.
• Build relationships with clients and advocate for user-centered design.
• Contribute to marketing materials.

Job description

A technology service provider is seeking a design leader to oversee interaction and service design for public sector solutions. Responsibilities include mentoring designers, leading teams, and ensuring the quality of service delivery. The ideal candidate will possess strong design skills, a focus on user needs, and the ability to influence key stakeholders. The company offers a flexible benefits platform and paid counseling services.