Deputy Store Manager – Pets, Growth & Perks

Jollyes; Whitehaven; On-site; GBP 26,000 - 27,000; Full time

Job summary

A leading UK pet retailer is seeking a Deputy Manager for their new store in Whitehaven. In this full-time role, you will support the Store Manager with daily operations, team management, and ensuring exceptional customer service. You'll need prior retail management experience, a passion for pets, and strong communication skills. The position offers a competitive salary, bonus potential, and comprehensive benefits including discounts and additional paid leave.

Benefits

Competitive salary

Annual bonus potential

Financial wellbeing package

Retail Trust membership

30% off Jollyes products

Workplace pension scheme

Additional paid leave for special occasions

Enhanced maternity and paternity leave

Buy/Sell holiday scheme

Cycle2Work scheme

Health coaching and support

Discounted gym membership

Qualifications

• Previous retail management experience in a similar role.
• Passion for pets and customer satisfaction.
• Proven success in meeting KPIs and store standards.

Responsibilities

• Support the Store Manager and run the store in their absence.
• Lead the team in delivering excellent customer service.
• Ensure high standards of pet care and welfare.

Skills

Customer service

Team management

Retail management experience

Communication skills

Planning and organization

Job description

A leading UK pet retailer is seeking a Deputy Manager for their new store in Whitehaven. In this full-time role, you will support the Store Manager with daily operations, team management, and ensuring exceptional customer service. You'll need prior retail management experience, a passion for pets, and strong communication skills. The position offers a competitive salary, bonus potential, and comprehensive benefits including discounts and additional paid leave.