Deputy Local Service Manager

Sanctuary Group; Bromley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading care service provider in Bromley is seeking a Deputy Local Service Manager to oversee operations within a CQC registered facility. This role involves managing staff, ensuring compliance with regulations, and promoting best practices to deliver high-quality care. Ideal candidates will have management experience in social care and relevant qualifications, with strong communication skills and a compassionate approach. Benefits include paid holidays, a pension scheme, and opportunities for professional development.

Benefits

At least 25 days paid holiday

Pension scheme with employer contributions

Health and well-being plans

Learning and development opportunities

Qualifications

• Proven management or supervisory experience gained within a social care environment.
• Compassionate, understanding, and hard‑working with a hands‑on approach.
• Prior knowledge of support planning, risk assessment, and safeguarding.

Responsibilities

• Managing, recruiting, developing, and training staff within appropriate frameworks.
• Promoting best practices to ensure quality services are delivered.
• Developing and maintaining relationships with customers and relevant agencies.

Skills

Management or supervisory experience

Working in a CQC regulated environment

Good written communication skills

Experience with relevant client group

Confident user of IT systems

Education

NVQ Level 3 in Health and Social Care or equivalent

Job description

Deputy Local Service Manager

Location: Park Road, 17/17a Park Road, Bromley, BR1 3HJ

Hours: 37.5 hours per week – Monday to Friday including some weekends

Sanctuary Supported Living is delighted to recruit a Deputy Local Service Manager for our CQC Registered Learning Disabilities Service at Park Road, Bromley. We specialise in delivering a wide range of personalised housing, care, and support services to help people across England live as independently as possible.

Responsibilities

• Managing, recruiting, developing, and training staff within appropriate legislative or NVQ frameworks and devising effective and well‑run staff rotas.
• Promoting best practice to ensure quality services are carried out by staff.
• Ensuring effective support systems are in place and that we operate in a fully compliant way.
• Supporting the Local Service Manager in effectively managing the void process on any empty properties.
• Applying a good understanding of health and safety.
• Developing and maintaining relationships with customers and relevant external agencies, with proven ability to liaise effectively with statutory and voluntary partners.
• Occasional travel may be required; a full valid driving licence is desirable.

Skills and Experience

• Proven management or supervisory experience gained within a social care environment is essential.
• Previous experience of working in a CQC regulated environment is preferable.
• NVQ Level 3 in Health and Social Care or equivalent.
• Compassionate, understanding, and hard‑working with a hands‑on approach to achieve supportive outcomes.
• Good written and strong communication skills.
• Experience working with relevant client group.
• Prior knowledge of support planning, risk assessment and safeguarding.
• Previous experience working under challenging circumstances.
• Confident user of IT systems.

Benefits

• At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays).
• A pension scheme with employer contributions.
• A variety of online discounts and rewards from major retailers.
• Health and well‑being plans.
• Life assurance.
• Family‑friendly arrangements, including opportunities for flexible working.
• Tax‑efficient savings through our Cycle to Work scheme.
• A wide range of learning and development opportunities.

Application Information

If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred will be reimbursed once employment has commenced.

We are only currently accepting applications from those with the right to work in the UK.

We may withdraw this advertisement at any time. Please apply early to secure your place.

Equality, Diversity & Inclusion

Building Equality and Diversity is a core value at Sanctuary. We encourage and welcome applications from people of diverse backgrounds. We will make adjustments throughout the application process in line with our commitment to being a Disability Confident employer.

Sanctuary Group works closely with the Home Office to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary if successful, and we will pay for it.

Job Reference: 226961