Deployment Engineer

Scc; Manchester; Hybrid; GBP 28,000 - 30,000; Full time

Job summary

An IT services company based in the UK seeks a Deployment Engineer to deliver high-quality support on installation and deployment of IT hardware/software. Candidates must have a clean driving license, proven customer service experience, and strong technical skills. The role offers a salary package of £28,000 - £30,000 with various benefits, including hybrid working opportunities. The position is based in Manchester, fostering a diverse and inclusive work environment.

Benefits

Company benefits

Flexible benefits scheme

Paid volunteer days

Qualifications

• Experience in IT hardware and software deployment.
• Proven customer service skills.
• Ability to work independently.
• Willingness to travel for work.

Responsibilities

• Provide IT support and deployment services to customers.
• Resolve customer issues professionally and timely.
• Assist with installations and configurations of IT hardware.

Skills

Installation & configuration of desktops and laptops

User data migration

Excellent communication skills

Customer service experience

Ability to work independently and in a team

Driving License

Job description

About The Role

We are actively building diverse teams and welcome applications from everyone.

Role: Deployment Engineer

Location: Manchester

Contract Type: Fixed Term Contract

Salary Package: £28,000 - £30,000 plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Hours: 9.00 AM – 5.30 PM Monday – Friday

Interview Process: 2-stage process

Why SCC?

• An inclusive workplace
• Excellent package: solid basic and company benefits
• Hybrid working & core hours in line with role requirements
• Career development and life‑long learning opportunities
• Opportunity to join Europe's largest privately‑owned IT Company

Role purpose

Attend a range of customer sites to provide high quality support on installation and deployment of IT hardware and software products, within the required parameters.

Security Clearance (or the willingness to apply) will be required for this role.

Driving License is essential.

Key responsibilities

• Work efficiently and proactively to deliver IT support and deployments services to a wide portfolio of customers.
• Using your strong Technical and Customer Service skills, you will ensure that customer issues are dealt with in a professional and timely manner.
• Become a trusted adviser to the customer across a range of technical areas.

Skills and experience

• Experience in the Installation & configuration of desktops and laptops including user data migration, network printing, network drives.
• Assisting with the initial build and configuration of new or existing laptops and desktops.
• Floor walking activities to support Deployment activities.
• Provide the customer with high levels of customer service and have a proven background in doing so.
• Excellent communication skills.
• Candidates must have the ability to work on their own and within a team.
• Willingness to be able to stop away when required.
• Clean Driving License is essential.

About Us

SCC is Europe's largest privately‑owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.

Diversity & Inclusion at SCC – https://www.scc.com/diversity-and-inclusion/

Sustainability at SCC – https://www.scc.com/sustainability-at-scc/

Life at SCC – https://www.linkedin.com/company/scc/life